The UPS Store

4.1
162 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6918 in Hollywood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pine Island Marketplace, Town Of Davie.

Details

  • DeliveryNot available

Location

The UPS Store
8570 Stirling Rd, Hollywood, FL
33024, United States

Hours

Reviews

4.1
162 reviews
5 stars
123
4 stars
4
3 stars
2
2 stars
2
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior from certain employees.

Efficiency

Several reviews highlighted the quick and efficient service, with minimal wait times and fast processing of packages.

Pricing Issues

Customers expressed frustration over unexpected charges for services like taping boxes and issues with Amazon returns, leading to dissatisfaction with the store's policies.

Staff Recognition

Specific employees, particularly Robert and Verina, received numerous commendations for their exceptional service and willingness to assist customers.

Store Environment

The store is generally described as welcoming and friendly, although some customers noted inconsistencies in service quality.
  • TV
    Talana Veveroff
    4 days ago
    5.0
    Hands down the best UPS store ever. The owner (Robert) went above and beyond to help me get a very delicate shipment properly packaged and shipped. He followed up and made sure everything ran smoothly. Could not recommend more. Will absolutely be coming back for all of it shipping needs
  • JC
    Juan Conlon
    Nov 13, 2025
    1.0
    Went to drop off a amazon return the guy there that always has a covid mask on was his normal rude and ignorant self told me I had not put tape on box and wanted to charge me did not give me the option to come back with it taped avoid this store go to the one in Davie or Pembroke pines
  • LF
    Lisa Fowler
    Nov 4, 2025
    5.0
    Convenience; very fast service and almost never a wait
  • CP
    Claudia Palacios
    Oct 21, 2025
    5.0
    I came in after going to another UPS Store where they told me they couldn’t do Happy returns and I was amazed with the staff, Robert made it simple and fast. Thank you do much to Robert
  • DW
    Dr G W
    Oct 9, 2025
    1.0
    Verina was extremely rude and impatient. She kept insisting that I organize my QR codes to fit her preference instead of allowing me to do it the way that works best for me. I explained that my method helps me stay organized and avoid confusion, but she continued with a nasty attitude. As she took each package from me to scan the QR codes, she bagged them and then intentionally tossed each one across me to the other side, instead of simply placing them near her. The attitude and unprofessional behavior were completely unnecessary and made the experience very unpleasant.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6918 in Hollywood offer?

The UPS Store #6918 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #6918 located?

It is located at 8570 Stirling Rd, Ste 102, Hollywood, FL 33024, US, inside Pine Island Marketplace in the Town of Davie.