The UPS Store

4.1
167 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6918 in Hollywood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pine Island Marketplace, Town Of Davie.

Details

  • DeliveryNot available

Location

The UPS Store
8570 Stirling Rd, Hollywood, FL
33024, United States

Hours

Reviews

4.1
167 reviews
5 stars
126
4 stars
4
3 stars
2
2 stars
2
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Efficiency

Customers frequently noted the fast service and minimal wait times at this location.

Mixed Experiences

While many reviews were positive, there were several complaints about rude behavior from specific employees, leading to inconsistent service experiences.

Convenience

The store's location and ease of access were highlighted as significant advantages by multiple customers.

Issues with Fees

Some customers expressed dissatisfaction with unexpected fees for services like taping boxes, particularly for Amazon returns.
  • CB
    Chanda Young Brown
    3 days ago
    5.0
    Quick and courteous
  • LB
    Lily B
    4 days ago
    1.0
    The only reason I’m giving one star is because of one employee—the woman with short hair. Unfortunately, she is consistently rude. Every time I come here, the experience is frustrating and gives me anxiety, even though I make an effort to be polite. She always has an unnecessary attitude. On my most recent visit, instead of handing me my receipt, she placed it on the table, which felt very disrespectful. Basic manners go a long way, especially in customer service. If someone is unhappy in their job, it shouldn’t be taken out on customers. After reading other reviews, I can see that I’m not the only one who has experienced this, which is disappointing. That said, the owner is very nice and sweet, and I have no issues with him at all.
  • MN
    Mike Net
    Jan 5, 2026
    1.0
    Went this past Saturday and just a minute before 3 PM, the owner was unlocking the door for a customer to leave and he abruptly closed it and said, we are closed. Rude and I’ll never go back to that store.
  • NE
    Naturally Empressive
    Dec 19, 2025
    5.0
    Amazing experience at UPS Store #6918! Leann was so kind, patient, and incredibly helpful from the moment I walked in and over the phone. Chris truly went above and beyond to help get my image lightened perfectly for printing — he made sure everything looked clean, clear, and professional before sending it off. They are both amazing!! Then when I met the manager, it made complete sense why he had such a great team. He was so helpful and sweet as well. Customer service like this is hard to find. They took their time, explained things, and genuinely cared about the final result. I’ll definitely be back and highly recommend this location! STORE 6918 for the WIN! 😉 -CHEF TAMIEZ
  • DM
    Dizz Muzic
    Dec 17, 2025
    5.0
    Employees are very efficient. They’re very helpful and expedite service. Parking is simple and they are located in a very convenient location.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6918 in Hollywood offer?

The UPS Store #6918 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #6918 located?

It is located at 8570 Stirling Rd, Ste 102, Hollywood, FL 33024, US, inside Pine Island Marketplace in the Town of Davie.