The UPS Store

Reviews

• GG

  Gary Goss

  Feb 18, 2026
  5.0
  Store owner, Kim, was very helpful in showing us the self-service package return. She was also very helpful and patient when trying to track a package number. This is my go-to store. Spencer was also helpful and was able to track down the package. Superb customer service. Thank you Kim and Spenser!
• VO

  Victoria Otero

  Jan 31, 2026
  1.0
  DO NOT COME HERE TO PRINT OR SCAN. The prices they charge are absolutely criminal. To scan 20 pages, something which took 2 seconds and cost them NOTHING, they charged me over $30!!! $1.50 a page to scan. And of course they didn’t discuss the price with me before they did the scan. To print a label they once said I’d have to pay $2.50. I brought in a box ready to go, and to tape it they charged $2 for one piece of tape. Just a rip off at every corner.
• A2

  AchyScorpion 24

  Jan 2, 2026
  1.0
  Customer Service is horrible. I walk in, was greeted asked what I needed, and then they served the person that walked in right after me first and let me wait in a corner for 10 minutes, even though they knew what I needed. They are also very rude and short in their demeanor every time I've been to the store. Anything you need is too much work for them, they complain about it the entire time they work on the task, and give you attitude if you have questions. Until ownership changes again, I definitely don't recommend you go here for any of your shipping needs. Had the pleasure to deal with previous owners for several years and the service was always excellent with them, which is definitely not the case with current owners.
• DF

  Denise Felipe

  Dec 23, 2025
  5.0
  Thank you for a great experience and superb customer service. I needed to ship several vintage Lionel trains to Maryland and the carton was quite heavy. The store was very busy but I was assisted by two very kind gentlemen. Thank you for your kindness and expertise. You have made this Christmas very special for both myself and my family. Thank you again.
• TT

  TheRealYaz

  Dec 12, 2025
  1.0
  This was a 5 star store up until I met the new owner KIM who was so disgusting and rude. And to think I was going to be kind and give her a compliment. I don’t think I will ever support this store again. I come very often to print and ship products out. She unnecessarily charged an extra $10 for being an inconvenience to HER in “her” store. Clearly she must have been having a horrible day to be so rude to customers especially to their faces. It’s hard enough having a baby tag along but for someone to be so nasty it’s really sad where the world of customer service is going. How dare you ask what I got printed? How is that any of your business?? It’s coloring pages for kids…and then she’s like put on an extra $5. lol Left the store in disgust… My view on the staff on the other hand is that they are ALL super nice and so welcoming. But Kim was definitely the Grinch who stole Christmas…and I don’t even celebrate Christmas.

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