United States Postal Service

Reviews

• WG

  WG G

  Apr 17, 2026
  5.0
  Just want to leave a 5 star review for Daniel. He went the extra mile for the customer in front of me, but was courteous enough to get me started on my 9 envelopes that needed stamps while he continued to help the lady get her package sent the fastest, most economical way possible. He was able to help both of us out with professionalism and a smile. I was only there for about 10 minutes, but it was one of the most enjoyable experiences I've had at a Post Office. If I ever need anything mailed, I want a clerk like Daniel helping me out. Keep up the fine work, you're giving postal employees a good name.
• AM

  Alexandra Matejic

  Apr 16, 2026
  1.0
  useless people working here useless completely
• LT

  Leidys Torres

  Mar 31, 2026
  1.0
  I had a very frustrating experience at the USPS location on 3200 E 2nd Ave in Hialeah. After waiting in line, I was told that their system was down and they could not process my shipment. Instead of offering a solution or guidance, the employee simply told me to go to DHL. I understand that technical issues happen, but the lack of effort to assist customers or provide alternatives was disappointing. I came prepared to ship an international package to Spain, and it felt like my time was completely wasted. Customer service could definitely be improved at this location. A little more professionalism and willingness to help would make a big difference.
• EG

  Evelyn Garcia

  Mar 16, 2026
  1.0
  Extremely poor customer service at this post office. One of the employees regularly talks on her cell phone while serving customers, completely ignoring the people waiting for assistance. It is very unprofessional and disrespectful to the public. To make matters worse, her attitude toward customers is often rude and dismissive. Instead of providing help, she makes people feel like they are bothering her just for asking normal questions or requesting service. This problem has been happening for a long time, and unfortunately the manager appears to do nothing about it. When a workplace serves the public, employees should be held to a basic standard of professionalism and respect. Until management takes this issue seriously and addresses the employee’s behavior, customers will continue to receive unacceptable service. Very disappointing experience.
• YP

  Yeny111670@gmail.com Perez

  Feb 14, 2026
  1.0
  Bueno empezaré diciendo que últimamente hay un mal servicio por parte de la repartidora que lleva las correspondencia a donde yo vivo el cual es el 3737E 4TH AVE Hialeah fl 33013 van varios días que esta dejando la correspondencia del apartamento del lado en mi buzón mi pregunta es en donde estará echando la mía. No se porque la equivocación si todos los buzones tienen el número. Deberían de analizar a la persona encargada eso es un trabajo serio y creo que al que no le guste su trabajo pues que lo deje y se busque otro donde se sienta mejor, eso es sin contar que más nunca e recibido los especiales de los mercados para mi es un servicio de pésima calidad para sus ciudadanos.

Frequently Asked Questions About United States Postal Service