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Visit your local Post Office™ at 2440 W 60th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight poor customer service, with many customers reporting rude and unhelpful staff.
Long Wait Times
Many customers experienced excessively long wait times, often with only one employee serving customers.
Inconsistent Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment indicates a lack of consistency in service quality.
Disrespectful Treatment
Several reviews mention instances of disrespectful treatment, particularly towards non-English speakers and those needing assistance.
Operational Issues
Customers reported issues with the office closing early and not adhering to posted hours, leading to frustration.
YT
Yilian Turcios
Nov 12, 2025
1.0
They have one person doing passports and helping at the counter.
YJ
Yanet Juarez
Oct 28, 2025
1.0
This is the WORST post office I’ve been to. They take forever to help you. One person taking care of the customers that walk in, while all the other older ladies are literally doing nothing. I’ve been here for 30 minutes just standing waiting to pay for two stamps and a two envelopes. Terrible it’s 10:00am
AS
Anais Suarez
Oct 11, 2025
1.0
They closed 10 minutes early and didn’t have the decency to open up for multiple customers outside. They left an older gentleman crying outside without a care in the world.
SL
Samantha Lopez
Oct 10, 2025
5.0
Amazing service. Fast and easy. Super friendly employees.
DN
Daniela Niebla
Oct 6, 2025
5.0
Gracias a Yaqui, muy amable. Muy atenta y dispuesta a ayudar a todos los clientes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2440 W 60th St, Hialeah?
You can send mail and packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Does this Post Office accept first-time U.S. passport applications?
Yes, it accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment to access passport services at this location?
Yes, you generally need to schedule an appointment online for passport services, although limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 4:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for availability and reserve a PO Box online at the USPS website, then complete the setup in person at this location.
Are PO Boxes accessible after standard hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; check directly with this Post Office for specifics.
What nearby places can I visit before or after my visit to the Post Office at 2440 W 60th St?
Nearby you can find Life Smile Dental for dental services, Asia Nails for beauty treatments, and several restaurants including China Tokyo and ZENSHI Handcrafted Sushi for dining options.
Are there convenient banking or money transfer services near this Post Office?
Yes, nearby locations include Bank of America ATM and Western Union for money transfer services, making it easy to handle finances close to the Post Office.
Where can I shop for groceries or pharmacy needs near the Post Office?
You can visit Publix Super Market and its pharmacy at El Mercado Shopping Center, both located nearby for your grocery and pharmacy needs.
How can nearby businesses like Islazul Travel and Cricket Wireless aid me when visiting the Post Office?
Islazul Travel can assist with travel services and shipping, while Cricket Wireless can provide mobile phone services, complementing your visit to the Post Office for mailing and shipping needs.