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Visit your local Post Office™ at 1050 W 49th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Today, around 3:00 PM, I visited this post office and had a very disappointing experience with a clerk I had never seen there before. When I arrived, she barely looked up from her phone. I greeted her and asked if she spoke Spanish, and she immediately told me to go to another office. I told her it was not a problem and that I could speak English.
Unfortunately, she did not allow me to explain what I needed. I was simply trying to ask for her recommendation on the type of box I should use to ship my items. Every time I tried to explain, she interrupted me and told me to stop talking. At one point, she even told me to leave the office.
Although I was speaking in English the entire time, if one word came out in Spanish, she would aggressively tell me to speak English. I felt disrespected and poorly treated.
I also asked her for her name so I could report the situation to a manager, and she refused to provide it, stating that she did not have to give me her name.
I have been coming to this post office for over 25 years and have always received excellent customer service from the staff, which made this experience even more disappointing. This was the first time I have ever been treated this way at this location. I hope management addresses this situation, as this type of behavior does not represent the quality of service this post office has provided for many years.
YV
Yuneisy Velazco
Dec 15, 2025
1.0
Hi ,Today date 12/15 /2025 ,I went to the post office to complete my procedure to change my address and I was helped from a Rude Lady,ignoring me ,without she let me explain that I had with me the QRC ,she said ,change address we don't do that anymore, i said i have my QRCODE with me ,she gave me her back and she puted to separate deliveries from one side to the other side , i left her space and i move to the other computer to receive help ,when she realized that i was ready waiting for her ,she said ,oho are you ready ?,I said since the first time that i was stand infront of you ,i hope she is new ,i never saw her before ,she's not professional , she was rude with other lady cus she don't understand what she said ,i helping the lady translate what she said and i felt bad too ,why we have to be traet with a bad manner from Post Office Employee in hialeah 49 st ,this Company need Employee that speak Spanish no one has to be treat bad cus they don't speak English , This happened with a Eldier woman ,this is a discrimination nobody can treat bad other people cus they don't speak English. WELL IN GENERAL SHE NEED TO BE REMOVE FROM THE POST OFFICE 49 ST.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1050 W 49th St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and many locations also offer passport photo services by appointment.
Do I need to make an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 1050 W 49th St?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 7:30 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person.
Are PO Boxes accessible outside normal Post Office hours?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary depending on the location.
What nearby places can help me find the United States Postal Service in Hialeah?
Nearby places include Rent-A-Center furniture store, HotBins discount store, and Sanitas Medical Center, which can serve as landmarks when visiting the Post Office.
Are there dining options near the United States Postal Service to grab a meal before or after my visit?
Yes, nearby restaurants like Denny's diner and Taco Bell fast food restaurant offer convenient dining options before or after your visit.
What financial services are available near the Post Office at 1050 W 49th St?
Nearby you will find Dade County Federal Credit Union and OneMain Financial, which provide banking and financial services.
Where can I find beauty and personal care services near the USPS location?
Beauty Schools of America, Clau Nails beauty and spa, and Karol Beauty Supply and Salon Suites are nearby places for beauty education and salon services.