Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3690 W 18th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.9
219 reviews
5 stars
143
4 stars
15
3 stars3
2 stars2
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their kindness, professionalism, and willingness to help, particularly highlighting employees like Elena and Sonia.
Efficiency
Several reviews noted the quick and smooth processing of services, especially for passport applications, although some mentioned long wait times due to understaffing.
Communication Issues
There were complaints about poor phone support and difficulties in contacting the office regarding package issues.
Mixed Experiences
While many customers had positive experiences, some reported significant delays and issues with package delivery.
- YHYaima Hernandez6 days ago5.0Súper agradecida con la atención de esta Oficina Postal en especial con Elena Martínez, quien hizo que mi familia tuviera un trato de primera en la renovación del pasaporte de mi hijo de 10 años con necesidades especiales, gracias Elena, el mundo necesita más personas como usted ⭐️⭐️⭐️⭐️⭐️
- YTYanet TorresDec 20, 20251.0TERRIBLE they never answer the phone. My package was marked as delivered to “ a neighbor as requested” I never requested that. I’m so annoyed and it was a Christmas gift. I have no idea where my package is and I can’t get in contact with anybody!
- MRMilagro RodriguezDec 8, 20255.0En este Correo la atención al cliente es muy buena y los trabajadores son amables , rápidos , te resuelven explican y son profesionales
- NBNora BatesNov 28, 20255.0I had such a positive experience with Joanne today. She was patient and attentive, even though the line was long. She offered helpful suggestions about mailing options and made sure everything was done correctly. It’s rare to find customer service this good. Thank you for going above and beyond!
- LOLeidilian OjeaNov 17, 20255.0Para mí el mejor correo de Miami la atención aquí y el trato a todas las personas súper, todos aquí siempre tienen la mejor forma y súper amables he venido siempre a este incluso quedándome otros más cercanos para mí 10/10 Sonia muy amable y siempre dispuesta ayudarte, súper recomendado ❤️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 3690 W 18th Ave?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Please complete and print your application before visiting.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
Does this Post Office take passport photos?
Yes, passport photo services are available but you need to make an appointment using the online scheduler.
What are the operating hours of the USPS at 3690 W 18th Ave?
Open Monday to Friday from 8:30 AM to 5:00 PM and Saturdays from 8:30 AM to 12:30 PM. Closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search and reserve PO Boxes online at the USPS website. After that, complete your setup in person at the Post Office with valid ID.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes via the lobby. Check directly with this location for exact access hours.
What nearby services can customers visit around the USPS at 3690 W 18th Ave?
Nearby are several beauty salons such as Cristy’s Beauty Salón, Manlebeauty, and Iris Hairstyles, providing great options to visit before or after your postal errands.
Are there any nearby retail stores near this USPS location?
Yes, customers can visit nearby stores like Ross Dress for Less, Dollar Tree, and Big Lots for shopping alongside their postal visit.
What dining options are near the USPS at 3690 W 18th Ave?
Nearby dining includes Los Caringas Latin American restaurant and New Latin American Food & Bakery, ideal for grabbing a meal before or after your visit.