Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3200 E 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
228 reviews
5 stars
36
4 stars
5
3 stars2
2 stars2
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely poor customer service, with staff being rude, unhelpful, and disrespectful to customers, particularly those who do not speak English.
Staff Attitude
Many customers reported negative experiences with staff attitudes, describing them as unprofessional, dismissive, and lacking basic courtesy.
Language Barrier
A significant number of reviews mention the lack of bilingual staff, leading to frustration for Spanish-speaking customers who feel discriminated against.
Efficiency Issues
Customers frequently complained about long wait times and slow service, indicating a need for better staffing and efficiency in operations.
Mixed Experiences
While many reviews are negative, a few customers did report positive interactions with specific employees who provided helpful and friendly service.
- DCDelis Capiro5 days ago1.0Mal servicio…me atendieron con un celular en la mano la empleada mirando redes sociales y nunca me miró a la cara….resultado no aparece el sobre con papeles importantes. Nunca más regreso a ese lugar. Salí muy alarmada del Customer Service de estos tiempos.
- AAalain agramonteSep 9, 20255.0Good customer service 👍
- EMEvelys MarinoAug 28, 20251.0horrible the lady that delivers our mail always leaving incorrect mail in the mails boxes in our apts !!! ive gone and called and still nothing
- RJredline joshAug 19, 20251.0What a sad experience, their was no greeting, no "how may i help", i said good afternoon to another employee and just looked at me and kept going, didnt even both checking if everything was ok and ready while talking on the phone, differently not coming back
- RGraysa garciaAug 12, 20251.0Buenas noche. Eh estado dos veces en ese USPS porque me queda cerca de mi casa,pero jamás volveré a pone los pies en ese lugar.es PESIMA LA ATENCION Y NO TIENEN NI UNA PISCA DE EDUCACION Y JAMAS DEBERIAN TRATAR CON EL PUBLICO.le doy una estrella para poder escribir oh si jamás daría ninguna.y sobre todo maltratan a las personas que no hablan ingles.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3200 E 2nd Ave, Hialeah?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment to access passport services here?
Most passport services require an appointment via the online scheduler, although some walk-in hours may be available.
What are the operating hours of this Post Office?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday 8:30 AM to 12:00 PM; closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or in person with two valid IDs and an application form.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations provide 24/7 lobby access to PO Boxes, but exact hours vary by location.
What is the cost to get a passport photo at this location?
The fee for a passport photo at USPS is $15.
What nearby places can I visit before or after my postal visit?
You might visit Junior's Bistro for pizza, Publix Super Market for groceries, or the nearby Kerygma Comunidad Misionera Evangelizadora church.
Are there any nearby transit or transportation options around the Post Office?
Bright Station Post Office, which is also a train station and gas station, is nearby and can help with your transportation needs.
Where can I find nearby financial services close to this Post Office?
Western Union offers money transfer services nearby, and Presto! ATM is available for cash withdrawals near the location.