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United States Postal Service

1.7
(233 reviews)

Business Details

3200 E 2nd Ave, Hialeah, FL
33013, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3200 E 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3200 E 2nd Ave, Hialeah, FL
33013, United States

Hours

Reviews

1.7
233 reviews
5 stars
37
4 stars
5
3 stars
2
2 stars
2
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Language Barrier

Many customers expressed frustration over the lack of bilingual staff, leading to feelings of discrimination and inadequate service for non-English speakers.

Efficiency Issues

Customers frequently reported long wait times and inefficient service, often citing understaffing and slow processing.

Package Handling

There were complaints about mishandling of packages, including incorrect deliveries and lost items.
  • YP
    Yeny111670@gmail.com Perez
    Feb 14, 2026
    1.0
    Bueno empezaré diciendo que últimamente hay un mal servicio por parte de la repartidora que lleva las correspondencia a donde yo vivo el cual es el 3737E 4TH AVE Hialeah fl 33013 van varios días que esta dejando la correspondencia del apartamento del lado en mi buzón mi pregunta es en donde estará echando la mía. No se porque la equivocación si todos los buzones tienen el número. Deberían de analizar a la persona encargada eso es un trabajo serio y creo que al que no le guste su trabajo pues que lo deje y se busque otro donde se sienta mejor, eso es sin contar que más nunca e recibido los especiales de los mercados para mi es un servicio de pésima calidad para sus ciudadanos.
  • DM
    Dayron Morales
    Feb 6, 2026
    1.0
    Muy mala experiencia,, no te miran a la cara , muy mala educación, no tratan bien a las personas .
  • LE
    Lidice Echevarria
    Dec 17, 2025
    1.0
    This was my first time sending a package outside the country. The first person who helped me, Daniel, was a very professional young man who enjoys his job and is helpful. His first language is English, but he made an effort to understand me and provide excellent service; for me, it was a 10/10 experience. Unfortunately, he had to leave, and a young woman replaced him who seemed more suited to modeling than to customer service. She had a strong personality, was reluctant to talk, and was throwing the packages around like frisbees. But the important thing is that, right in front of me, she dared to assign a weight and value to the package that I was absolutely certain was incorrect. As you know, when it comes to money, we make sure we pay the right amount. She was rude and unprofessional. This happened today, December 17th, around midday.
  • JJ
    Jackie
    Dec 13, 2025
    5.0
    FINALLY. ♥️ That was the fastest I’ve ever gotten help and checked out at this location. Thank you Jackie, for helping me get my package situated and for the cashier whose name I didn’t get the chance to get but got me out of there so quickly. YOU GUYS ARE HEAVEN SENT!!!!
  • LR
    Lachidoctor Ramirez
    Dec 9, 2025
    1.0
    Today I received a package. Was raining and the lady left my package in the middle of the rain in my garden. The lady is Afroamerican small lady with uniform and white hat.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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