Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3200 E 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
231 reviews
5 stars
37
4 stars
5
3 stars2
2 stars2
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with specific complaints about a male employee named Luis and a female employee who was inattentive and disrespectful.
Language Barrier
Numerous reviews highlighted issues with staff not speaking Spanish, leading to poor service for Spanish-speaking customers, and instances of discrimination.
Efficiency
Customers frequently mentioned long wait times and slow service, with complaints about insufficient staff during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised individual employees for their helpfulness and professionalism, indicating that experiences can vary.
- LELidice EchevarriaDec 17, 20251.0This was my first time sending a package outside the country. The first person who helped me, Daniel, was a very professional young man who enjoys his job and is helpful. His first language is English, but he made an effort to understand me and provide excellent service; for me, it was a 10/10 experience. Unfortunately, he had to leave, and a young woman replaced him who seemed more suited to modeling than to customer service. She had a strong personality, was reluctant to talk, and was throwing the packages around like frisbees. But the important thing is that, right in front of me, she dared to assign a weight and value to the package that I was absolutely certain was incorrect. As you know, when it comes to money, we make sure we pay the right amount. She was rude and unprofessional. This happened today, December 17th, around midday.
- JJJackieDec 13, 20255.0FINALLY. ♥️ That was the fastest I’ve ever gotten help and checked out at this location. Thank you Jackie, for helping me get my package situated and for the cashier whose name I didn’t get the chance to get but got me out of there so quickly. YOU GUYS ARE HEAVEN SENT!!!!
- LRLachidoctor RamirezDec 9, 20251.0Today I received a package. Was raining and the lady left my package in the middle of the rain in my garden. The lady is Afroamerican small lady with uniform and white hat.
- DCDelis CapiroNov 19, 20251.0Mal servicio…me atendieron con un celular en la mano la empleada mirando redes sociales y nunca me miró a la cara….resultado no aparece el sobre con papeles importantes. Nunca más regreso a ese lugar. Salí muy alarmada del Customer Service de estos tiempos.
- AAalain agramonteSep 9, 20255.0Good customer service 👍
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3200 E 2nd Ave, Hialeah?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment to access passport services here?
Most passport services require an appointment via the online scheduler, although some walk-in hours may be available.
What are the operating hours of this Post Office?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday 8:30 AM to 12:00 PM; closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or in person with two valid IDs and an application form.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations provide 24/7 lobby access to PO Boxes, but exact hours vary by location.
What is the cost to get a passport photo at this location?
The fee for a passport photo at USPS is $15.
What nearby places can I visit before or after my postal visit?
You might visit Junior's Bistro for pizza, Publix Super Market for groceries, or the nearby Kerygma Comunidad Misionera Evangelizadora church.
Are there any nearby transit or transportation options around the Post Office?
Bright Station Post Office, which is also a train station and gas station, is nearby and can help with your transportation needs.
Where can I find nearby financial services close to this Post Office?
Western Union offers money transfer services nearby, and Presto! ATM is available for cash withdrawals near the location.