Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 325 E 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
183 reviews
5 stars
64
4 stars
9
3 stars
3
2 stars
7
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some staff being praised for their helpfulness while others are described as rude and unprofessional.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and inadequate service during busy hours.
Professionalism
Several customers reported a lack of professionalism among staff, particularly in the passport department, where employees were described as rude and dismissive.
Language Barriers
There are complaints about the lack of Spanish-speaking staff, which is problematic given the local community's demographics.
Overall Experience
The overall sentiment is largely negative, with many customers expressing frustration over poor service, lost packages, and unhelpful staff.
- YRYamislaidy RodriguezNov 13, 20255.0Muy agradecida con esta agencia para hacer mi pasaporte Americano y principalmente agradecerle a Giselle por su paciencia y dedicación a ayudar a los demás ,de veras lo recomiendo, ella es lo mejor de ese lugar volveré
- DADavid ArauzOct 23, 20255.0Giselle help us on my passport process. She was really kind and professional. Outstanding customer service from her side. Wish all postal office have this kind of professional staff on their location to make any kind of process faster and with a happy customer. 😊
- RFRichard FernandezOct 14, 20251.0There’s a black lady that works here, She’s the rudest person alive, disgusting personality. If you don’t want to work then retire or get another job not with public. She hates if people asks question, she even hates if I say hi to her, I don’t understand, every time I go to this location she gets me in a bad mood
- MCMyryam CrispinAug 27, 20251.0El lugar más horrible en todo el se
- RMRachel González MartínezAug 23, 20255.0The staff is very nice, especially Ms Giselle she is very sweet, helpful and professional. She speaks English and Spanish and she is always willing to help everyone that walked into that office every time I been there.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 325 E 1st Ave?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment through the online scheduler; limited walk-in hours are available at select locations.
How much does a passport photo cost at this USPS location?
The current fee for a passport photo at USPS is $15.
Are PO Boxes available at this Post Office and how can I reserve one?
Yes, PO Boxes can be searched and reserved online securely. You will receive instructions to complete your setup in person.
What are the operating hours of the United States Postal Service at 325 E 1st Ave?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
Can I access PO Boxes in the lobby after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please confirm with this Post Office specifically.
What nearby places could I visit before or after my trip to the USPS at 325 E 1st Ave?
You might visit Hialeah Market & Cafe for groceries or a quick bite, or stop by Mediterranean Coffee Shop for coffee.
Are there any nearby automotive services I can use close to the Post Office?
Yes, 271 HIALEAH AUTOMOTIVE CORP and Goodyear tire shops, as well as 1 Stop Car Care for repairs and oil changes, are nearby.
How can nearby community services enhance my visit to this USPS location?
Nearby places like Family Aids Coalition and Hialeah Veterans Affairs Office offer community support which might benefit visitors during their errands.