Brand Certified
United States Postal Service
2.6(187 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
325 E 1st Ave, Hialeah, FL
33010, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 325 E 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
187 reviews
5 stars
66
4 stars
9
3 stars
3
2 stars
7
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some staff members praised for their helpfulness while others are described as rude and unprofessional.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and inadequate service during busy hours.
Passport Services
While some customers had positive experiences with passport processing, others reported negative interactions with specific staff members, indicating a lack of consistent service quality.
Management Concerns
Several reviews mention poor management practices, including failure to address staffing shortages and customer complaints effectively.
- MVMichael ValdesFeb 17, 20261.0The person who attend me today( a Brown lady )was very rude not only with me , and with other customer too . And when i went to paid with My Card and the machine shows de faces for qualification. She qualify with the green face bye herself and when i ask her do You qualify bye yourself ?she answer Yes. Then i told her that's wrong because i have to do that ( the customer) . And My qualification for me and for the other customer is the red face. 😡
- FOFiorella OcantoJan 27, 20265.0Awesome service received by Mrs. Chelyndell, thank you.
- YPYanileysi PérezJan 2, 20265.0Hola acabamos yo y mi esposo de hacer los trámites del pasaporte de nuestro niño, y la verdad muy buena atención de la señora q nos atendió 😊llegamos 8 minutos tardes y aún así sin excusa nos atendió.
- AHAngel HerreraNov 28, 20251.0El peor sitio para sacar pasaporte! Recomiendo buscar otra sede para hacer este tramite
- YRYamislaidy RodriguezNov 13, 20255.0Muy agradecida con esta agencia para hacer mi pasaporte Americano y principalmente agradecerle a Giselle por su paciencia y dedicación a ayudar a los demás ,de veras lo recomiendo, ella es lo mejor de ese lugar volveré
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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