Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5452 in Hialeah offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 16th & 49th - Behind Cvs, Next To Publix Sabor..
Details
- DeliveryNot available
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.2
303 reviews
5 stars
231
4 stars
8
3 stars
6
2 stars1
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Richard, Jarriel, and Luis for their exceptional service.
Long Wait Times
Numerous reviews highlighted the long lines and wait times at the store, often leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inconsistent service and specific employees providing poor customer interactions.
Store Conditions
The store was frequently described as overcrowded and small, which contributed to the long wait times and made the experience less pleasant for customers.
Pricing Concerns
Some customers expressed dissatisfaction with additional charges for services that are typically complimentary at other locations, such as sealing packages.
- JAjose alvarez2 days ago5.0Son muy amables y profesionales en su trabajo
- JVJose VettaparambilNov 16, 20251.0BEWARE !!! They charge for taping the open box for amazon packages. SCAMMERS!!!! I DONT THINK AMAZON POLICY SAYS ANYTHING ABOUT THAT!
- LNLina María NuÑezNov 3, 20251.0Perverso el servicio, cobran por ponerle un poco de tape a una caja, ponen problema por todo y joven nada formal no quieren ayudar al cliente solo quieren cobrar por todo. No volvería nunca.
- CBCeleste BennettOct 28, 20251.0Someone stole my 2k dollar Phone. I will find out which one of you stole it! You are not going to get away with this.
- MGMiguel GomezOct 17, 20251.0I’ve been coming to this UPS Store in Hialeah for a long time because I always trusted them with my shipments, but today’s experience completely changed my opinion. I came in to drop off a return package, and Betty was the one who helped me — unfortunately, it was a terrible experience. My packages were already inside a bag, but she refused to accept them unless I put them inside a box. I had to leave the store to find one, and when I came back, I saw that she was putting a bag on another customer’s package, which made me feel really bad. On top of that, she charged me for closing the box, something that has never happened to me before, not in this UPS location or in any other. I left feeling disappointed and frustrated. I really hope the management can improve customer service and make sure all customers are treated with the same respect and consistency.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5452 in Hialeah offer?
The UPS Store #5452 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more, tailored to local needs.
What are the regular operating hours of The UPS Store #5452?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #5452 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, with possible holiday hour variations.
Where is The UPS Store #5452 located in Hialeah?
It is located at 1581 W 49th St, Hialeah, FL 33012, on the corner of 16th & 49th, behind CVS and next to Publix Sabor.
What payment methods are accepted at The UPS Store #5452?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5452 provide mailbox rental services?
Yes, mailbox rental services are available for handling your mail and packages securely.
Are there any special offers or coupons available at The UPS Store #5452?
Yes, customers can save big with special offers and coupons available through their website.
Is The UPS Store #5452 wheelchair accessible?
The store has a wheelchair accessible entrance and offers free Wi-Fi and curbside pickup for customer convenience.
What nearby places can I visit before or after stopping at The UPS Store #5452?
You can visit Publix Super Market at Hialeah Mercado for grocery needs or Whole Foods nearby for health foods and groceries.
How can nearby services like Shred Nations complement what The UPS Store offers?
Shred Nations nearby provides professional shredding services to securely destroy documents, complementing the shredding services at The UPS Store.
What professional services near The UPS Store #5452 might be useful for business customers?
Nearby professional services include Hooten Photography for photography needs and Tinkerbell Enterprises for accounting and trust services.