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United States Postal Service

2.7
(253 reviews)

Business Details

500 S Federal Hwy, Hallandale Beach, FL
33009, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 S Federal Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 S Federal Hwy, Hallandale Beach, FL
33009, United States

Hours

Reviews

2.7
253 reviews
5 stars
93
4 stars
10
3 stars
7
2 stars
11
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional behavior.

Service Reliability

Numerous complaints about lost packages, incorrect deliveries, and inconsistent service hours, leading to frustration among customers.

Wait Times

Customers frequently reported long wait times and slow service, particularly during busy hours.

Facility Conditions

The post office is described as overcrowded and poorly maintained, with issues such as flies and uncleanliness noted by several reviewers.
  • JT
    Jesse T
    Feb 22, 2026
    5.0
    Has a self help kiosk which makes scanning QR codes faster. Busy location at times.
  • LK
    Lori Kuchenbeisser
    Feb 18, 2026
    1.0
    2/18/2026. Claimed my package was delivered at /in mailbox at 6:15 pm. Was not there. 2/19. Will it be delivered today?? Nope! Now 2/21 nothing. Not suprised. 2/22 they are still "claiming " that it was delivered when it wasn't. AT LEAST: Amazon, Target , UPS, and FEDEX know how to deliver packages. NEGATIVE THIRTY STARS FOR THE usps. As of 3/2/2026-- still no package, still no response from usps.
  • AV
    Alexandra Vaughan
    Feb 17, 2026
    1.0
    They are never there….always seem to be on eternal lunch breaks at anytime of the day
  • BM
    Briana Montas
    Jan 22, 2026
    1.0
    They never answer the phone! Haven't got my mail in over a week!!!!!!! Worst place
  • EC
    Evan C
    Dec 25, 2025
    5.0
    Great experience here two days before Christmas. First, I called and they not only answered, but gave me helpful information. Then, I showed up half an hour before closing time to do fingerprints, and when everyone was too busy, Chrissy made time to help me (I just had to wait a little bit). The other workers seemed friendly and helpful too. I even overheard them proactively finding and helping fix problems with how people had labeled their packages. A million times better than my experience with another post office in Broward the day before, where they didn't have a working phone and refused to help me when I came in person ("We're not doing fingerprints, we just decided to cancel it").

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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