Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1051 State Road 544 E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1051 State Road 544 E, Haines City, FL
33844, United States
Hours
Reviews
2.7
159 reviews
5 stars
55
4 stars
9
3 stars
7
2 stars
7
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including lost packages, rude staff, and long wait times.
Staffing Problems
Many reviews highlighted understaffing, leading to long lines and delays in service.
Customer Experience
Customers expressed frustration with the lack of communication and professionalism from staff, particularly regarding passport services.
Package Handling
There were multiple complaints about packages being misdelivered, lost, or mishandled.
- KGKarla Dayan Timon GuzmanNov 29, 20251.0The service is terrible, it's the third time they lose a package! They don't answer, terrible! I will never go back to this office
- MTMike TNov 25, 20251.0This place is an absolute joke! No regard for time. Advertised open time is 9AM, but today opened the door at 9:15AM with an passive aggressive remarks about how long the line was and what we, "the waiting customers" must be hear for. I came for the passport service, which took an additional 10 minutes to open, again, scolding the customer about "having papers" and that he didn't want to waste "his" time, but, it's ok at this location to waste the customers time. If you can do your postal business elsewhere, I would highly suggest it!
- EEEJNov 13, 20251.0I’m very disappointed with the service at this post office. I mailed a box with the correct address and ZIP code clearly written, but an employee entered the wrong ZIP code and wrong address into the system. Because of this mistake, my package was sent to the wrong location and was eventually lost. I only found out days later that the package had been sent to the wrong address, which made the situation even more frustrating. This has caused me a lot of stress and frustration. I trusted this USPS branch to handle my package properly, and this error should never have happened. I hope the management will take this seriously and improve accuracy and training so other customers don’t have to go through the same issue.
- KCKassandra ClauserAug 1, 20251.0Impressions from my first visit: This post office is grossly understaffed and is not sympathetic when it comes to appointments. I pulled into the post office two minutes late (drove a half hour to get there), then waited in line for five minutes (like any decent person should), and by the time I got to a desk - which by the way, there are at least four desks and only two guys working - I just got a heads hake and a "Reschedule online". Won't try to get a passport from here again.
- FMFlow MundialJul 23, 20251.0Understaffed and slow. Be ready to be in a line as you you were in the DMV. When I drop off packages, they are scanned 3 to 4 days later
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1051 State Road 544 E?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this Post Office.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos. Please complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler. Limited walk-in passport hours are offered at select locations.
What are the operating hours of this United States Postal Service location?
Monday through Friday, it is open from 9:00 AM to 4:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website. You will then complete your setup in person at this location.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so you should check with this specific Post Office for details.
Are there any nearby places where I can rent a truck?
Yes, the U-Haul Neighborhood Dealer is nearby, which offers truck rentals and can be useful if you want to move items before or after shipping at the Post Office.
What nearby beauty and wellness services are close to this Post Office?
Las Flores Nail & Spa Boutique is nearby for nail and beauty services, while Empire Barber Studio offers barber services, allowing you to combine errands with personal care.
Are there places of worship near this Post Office in Haines City?
Yes, several churches such as Lamb Of God Lutheran Church, Kingdom Hall of Jehovah's Witnesses, and The Church of Jesus Christ of Latter-day Saints are located nearby for community and spiritual activities.
Where can I find more information or support from the United States Postal Service online?
You can visit their official website or use the USPS Mobile app available on iOS and Android to find locations, schedule appointments, and access USPS services.