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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 304 W Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
88 reviews
5 stars
22
4 stars
4
3 stars
4
2 stars
8
1 star
50
- GHGary HowardDec 31, 20251.0Talk about people that hate their life and job.. rude from the moment I walked in!! Pissed off that I had packages and just complained about everything.. I go to ups and just drop off no issue no talking.. great people!! This place is great it keeping others away!! Y’all need to train these jerks for real or fire them!! Not the first time dealing with that dude being rude!! Y’all need to fix this
- LBLee BrooksNov 26, 20251.0If you are disabled and need to go to this post office you should know that it is NOT very handicap accessible. While most of the employees there are helpful and usually have a pleasant attitude, there is one that is miserable. A package was to be delivered to my home on a Sunday but at 10:30 in the am, I received a notification that they tried to deliver it at 1 pm for the same day but no one was home. I was home the entire day, I usually am. On Monday I went to the office to pick up my boxes. The man helping me looked 4 times and was only able to find 2 of my 4 packages. The whole interaction was inconvenient but attitudes were pleasant. 5 min later I get a call they found it. I had already arrived home wasn’t able to leave my home Tuesday to retrieve the package due to my disability so I went on Weds. Of the 3 packages that I had USPS messages stating my packages were there and I needed to pick them up so they aren’t returned , I was told they were out for delivery. Today the employee that “helped” me was rude, condescending and hostile. I calmly told him the situation and begged him to check as I’d just been through this on Monday and being disabled presents extra challenges that go beyond inconvenience. He dismissed me and refused to help further, sending me on my way. I sat in my car for 10 minutes thinking about how I should handle this. I went back in and spoke to him very calmly with a soft voice and asked to him to please check again because I had been told on Monday that my package was in an unusual spot. He sarcastically agreed to look. Trying to demean me. You can imagine he was not happy when he found the missing one from Monday. He came out scolding me telling me in a loud voice, nearly yelling, that “I need to understand something. I’m not the only one waiting for packages and there are a lot of people who are is the same situation.” I said calmly pointed out that my package WAS there, that I wasn’t mad and my attitude was calm. Instead of him saying something like, “ma’am I was able to find one of your packages and I’m sorry for the confusion and delay”, he again raised his voice to me and told me if I’d waited I wouldn’t have had to go down there. That is the opposite of my tracking info and the phone call I had on Monday. I obviously didn’t want to engage with that arrogant and miserable man any longer. I thanked him and wished him a blessed day and left. Of course there are still two packages missing so I may have to interact with him again. I could only hope that his boss would speak to him about how he treats the customers that have to go pick up packages that they decide not to deliver. Completely unacceptable for anyone to be treated the way I was but to be abusive and apathetic to assisting someone disabled puts them in danger of a lawsuit for discrimination. If I experience the same treatment again, I WILL consult an attorney.
- APAshten PoplawskiOct 31, 20251.0I Have NEVER met a friendly employee or anyone that seems like they are willing to help, or has a good attitude here. From the delivery people, to the front desk to the back when I had a large shipment to drop off, all of them have attitudes and are rude. Not sure what type of work atmosphere they are breeding here but I chose other locations like mascotte, I suggest you do the same if your needing service.
- GGGrantOct 14, 20251.0Never delivers items always have to leave work early to race to try and pick up packages and 90% of the time still don't make it and no one there seems to care about customer service
- LLlitziaOct 10, 20251.0GROVELAND post office are THE WORST! They should all be fired and get new people.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 304 W Broad St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the Post Office at 304 W Broad St?
Monday to Friday from 9:30 AM to 4:30 PM, Saturday from 10:30 AM to 12:00 PM, and closed on Sunday.
How can I reserve a PO Box at this postal location?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at this location.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary so please confirm with this Post Office directly.
What nearby dining options are available if I visit the USPS at 304 W Broad St?
Several nearby restaurants include Hardee's, McDonald's, Mahons Real BBQ, Coyote Rojo TexMex, Reggae Cafe, and Groveland Exchange coffee shop.
Are there nearby automotive service or parts stores near the Post Office?
Yes, NAPA Auto Parts, AutoZone, and Ryan's Electronics offering automotive parts and services are close by for your convenience.
What entertainment or public places are close to the USPS at 304 W Broad St?
Nearby you can visit Lakeside Entertainment Center for concerts and events, or relax at Lake David Park, a local public park.
If I need legal or financial services near the Post Office, where can I go?
The Bennett Law Center offers legal and immigration services, and H&R Block provides accounting and financial assistance nearby.