United States Postal Service

2.6
231 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4300 S Jog Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4300 S Jog Rd, Greenacres, FL
33467, United States

Hours

Reviews

2.6
231 reviews
5 stars
77
4 stars
12
3 stars
4
2 stars
13
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers reported rude and unhelpful staff, others praised specific employees for their friendliness and willingness to assist.

Facility Condition

The post office is described as outdated and in need of renovation, with complaints about cleanliness and maintenance issues.

Efficiency

Customers frequently mentioned long wait times and understaffing, particularly during peak hours, leading to frustration.

Package Handling

There are numerous complaints about lost packages, mishandling of shipments, and issues with delivery accuracy.

Mixed Experiences

Overall, experiences vary widely; some customers report excellent service while others have had very negative interactions.
  • TC
    Tammy Cobb
    6 days ago
    1.0
    I had the worst experience with 2 employees and the supervisor at the Greenacres location. I had a hold for mail scheduled for 3 weeks. I travel weekly and had hundreds of packages delivered. I didn’t want left outside of my home. I came back in town for a few days so I went to pick up numerous boxes so not in there way. I went by today before I leaving town again and was notified I can not have my mail/packages held because they are not a “storage”. The one RUDE employee said I can NEVER use the hold mail service again. I requested to speak with supervisor but no help. I feel if I pay the expensive shipping rates, that pay them, they shouldn’t complain and be grateful they have a job. If it wasn’t for people using there service they wouldn’t have a job. I am planning on contacting “higher ups” to rectify this issue. I would recommend using another location.
  • AM
    Aleana Meadows
    Nov 5, 2025
    5.0
    Richard truly makes going to the post office an enjoyable experience. He is polite, kind, and incredibly helpful.
  • MC
    Martin Cohen
    Oct 21, 2025
    5.0
    Classic USPS. Pick your visit times carefully, long lines at peak business hours.
  • RH
    Romi Hansen
    Oct 9, 2025
    1.0
    Sharing a horrible experience with the USPS office at 4300 S JOG RD GREENACRES, FL 33467-9998 with the manager named Patrick who always wears a Hawaiian shirt. Yesterday my husband took $5000 dollars worth of chemicals to ship (which were boxed up by the manufacturer that ships across the US this way all the time) to mail for our business which he has done several times without an issue. This time the products were improperly handled (also refused to review the camera footage with my husband) and two cases leaked as result. See pics. Arrow up means that the box needs to be upright and when my husband went to pick them up and talk to them, they were on their side. We paid for the shipping of chemicals which costs more money at $192.25 (see receipt pic) and they never even left the building. Patrick, the manager, decided not to refund our money but could have. This is robbery/theft as we paid for a service and they did not ship it anywhere and damaged the product. I would not suggest that any small business utilize this post office as clearly the management staff is stealing from the public and perhaps needs some additional training. Would leave zero stars if that was an option
  • KF
    Katina Fabrikarakis
    Oct 8, 2025
    5.0
    Great service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.