United States Postal Service

2.6
234 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4300 S Jog Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4300 S Jog Rd, Greenacres, FL
33467, United States

Hours

Reviews

2.6
234 reviews
5 stars
79
4 stars
12
3 stars
4
2 stars
13
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their helpfulness and kindness, others are reported as rude and unprofessional.

Long Wait Times

Many customers noted consistently long lines and wait times, particularly during peak hours, leading to frustration.

Facility Condition

The post office is described as outdated and in poor condition, with calls for renovations and improvements to the physical space.

Delivery Issues

Numerous complaints about lost packages and misdelivered mail were reported, indicating significant issues with reliability.

Management Concerns

Several reviews highlighted poor management and staffing issues, suggesting a need for better training and oversight.
  • NZ
    Neil Zutshi
    6 days ago
    5.0
    I know I know it’s literally the post office. What do you expect??!! Obviously there’s going to be a long wait times, it’s literally a government organization. But if I’m gonna be honest, these guys are fantastic. They always greet me. They’re always working hard and I honestly can’t complain. As long as you don’t get there too late the lines usually aren’t too bad and they get it moving very quickly. 5/5!!!!
  • KT
    Kat Thompson
    Dec 4, 2025
    1.0
    I went in and was in line right before open at 8:24am, with my toddler in tow. I was about the 6th person in line, with many others behind. 8:30am came and went, the window shutter was never opened. We all waited until almost 9am, line was becoming longer. Some waiting, left. No one ever came out, despite us hearing voices behind the shutter and employee door. I ended up leaving myself. Read reviews after I left & was thankful I dodged a horrible experience as what I needed was related to a passport. I would 0/10 recommend this location.
  • TC
    Tammy Cobb
    Nov 18, 2025
    1.0
    I had the worst experience with 2 employees and the supervisor at the Greenacres location. I had a hold for mail scheduled for 3 weeks. I travel weekly and had hundreds of packages delivered. I didn’t want left outside of my home. I came back in town for a few days so I went to pick up numerous boxes so not in there way. I went by today before I leaving town again and was notified I can not have my mail/packages held because they are not a “storage”. The one RUDE employee said I can NEVER use the hold mail service again. I requested to speak with supervisor but no help. I feel if I pay the expensive shipping rates, that pay them, they shouldn’t complain and be grateful they have a job. If it wasn’t for people using there service they wouldn’t have a job. I am planning on contacting “higher ups” to rectify this issue. I would recommend using another location.
  • AM
    Aleana Meadows
    Nov 5, 2025
    5.0
    Richard truly makes going to the post office an enjoyable experience. He is polite, kind, and incredibly helpful.
  • MC
    Martin Cohen
    Oct 21, 2025
    5.0
    Classic USPS. Pick your visit times carefully, long lines at peak business hours.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.