Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1450 Old Chemstrand Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Today I had five packages to mail. Precious. The USPS employee, refused to scan all five packages. She said she will only scan three and gave me a piece of paper that I can write them all down on in the future. I told her I’m shipping for eBay and I need each individual item scanned and she said no she will only scan three. I asked her three times and each time she said no. When I called previously to the main post office. I was told that it is her job is to scan all of my packages and yet she still refuses.She said she had other work she had to get done. She debated the issue with me long enough to have scanned the other two packages. It takes less than two minutes to scan five packages.There was no one else in line behind me. My receipt is time stamped at 4:55 p.m. I try to avoid conflict so I just go to the post office on Highway 29 where everyone there is exceptionally nice. Precious has been rude numerous times in the past by refusing to scan more than three items and then when it’s my turn in line, she has walked away from the counter and left me standing there for five minutes while she went to the back to do other work. Her personality certainly does not fit her name!
IM
Issac Maldonado
Oct 8, 2025
1.0
Very disappointed in the customer service here. The lady at the front desk with red hair (clerk #26 on the receipt) was short-tempered and refused to identify herself when asked. It’s frustrating when you’re treated disrespectfully and can’t even report it properly. I won’t be using this post office again.
IM
Iron Man
Oct 8, 2025
1.0
Awful service. Clerk #26 was completely unhelpful and rude. She wouldn’t provide her name after giving me attitude over a simple package inquiry. I come to the post office for assistance, not to be talked down to. Management really needs to look into who they’re hiring at this location.
DP
Dead Pool
Oct 8, 2025
1.0
The woman at the counter with red hair (clerk #26) had a terrible attitude. She rolled her eyes and refused to answer a basic question about shipping. When I asked for her name, she said she didn’t have to give it to me. That’s not how you treat customers. This location needs better training and accountability.
ZZ
Zponik
Oct 8, 2025
1.0
Terrible customer service. The clerk (receipt said #26) was rude and dismissive from the start. She refused to give me her name when I asked for it, which is really unprofessional. I just wanted help with a simple mailing issue, and she acted like I was bothering her. Definitely one of the worst experiences I’ve had at a post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1450 Old Chemstrand Rd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours are occasionally available.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online through the USPS website or apply in person with two valid IDs and a completed application.
Is there 24-hour access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specifics.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
What nearby places can I visit after visiting the United States Postal Service on Old Chemstrand Rd?
You can visit nearby places like Winn-Dixie for grocery shopping, Little Caesars Pizza for food, or the Gonzalez Baptist Church for community activities.
Are there any nearby services that complement the Post Office's offerings?
Yes, nearby services include Western Union for money transfers, Titan Insurance Sales for auto insurance, and Coinme for currency exchange and ATM services.
How can I find this Post Office if I am coming from nearby landmarks?
This Post Office is located near other post offices like US Post Office and Post Office-Gonzalez, and nearby businesses such as Pensacola Web Designs and Mr Steamer Carpet Cleaner, making it easy to locate in Gonzalez, FL.