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Brand Certified

United States Postal Service

1.8
(377 reviews)

Business Details

1401 N Main St, Gainesville, FL
32601, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1401 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1401 N Main St, Gainesville, FL
32601, United States

Hours

Reviews

1.8
377 reviews
5 stars
59
4 stars
13
3 stars
10
2 stars
13
1 star
282

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.

Long Wait Times

Many customers reported excessively long wait times, often exceeding an hour, with insufficient staff to handle the volume of customers.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability and resolution.

Staffing Problems

Reviews indicated that the location is often understaffed, leading to inefficiencies and poor service experiences.

Mixed Experiences

While many reviews were negative, a few customers mentioned positive interactions with specific staff members, suggesting that experiences can vary.
  • WU
    Wes Updog
    2 days ago
    1.0
    The gainesville post offices have maybe the worst services i have EVER had the displeasure of interacting with. My packages are always delayed and I end up waiting 2+ hours trying to pick something up on location. Most recently I had been sent to this location after waiting at the OTHER location on 34th. They tell me my package is at the 34th location, so I go back and they show me PROOF THAT IT IS AT THE MAIN STREET LOCATION. I go back and a different attendant was able to find it immediately. Clear house, everyone should be fired I have never had to interact with a more disorganized and incompetent group of people
  • SS
    Soloman Sanders
    6 days ago
    5.0
    Nice staff ❤️ they need more funding/help
  • CC
    Chris
    Feb 19, 2026
    1.0
    Probably the lowest reviewed location in America!! lol lol lol
  • 22
    20lilo04
    Feb 10, 2026
    1.0
    Please tell me you fired that ignorant, bald supervisor that doesn't know his own rules and regulations and thinks that just because his feelings are hurt that he can kick anyone out of the post office. Even worse is that he didn't even want to look at your poster 7 which states the rules. Made himself look like an absolute clown to the entire world
  • CT
    Candy Tomlinson Tomlinson
    Jan 30, 2026
    1.0
    Really you are a Post Office and you don't have stamps because your boss is on vacation and forgot to order them before he/she left!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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