United States Postal Service

2.2
480 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4600 SW 34th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4600 SW 34th St, Gainesville, FL
32608, United States

Hours

Reviews

2.2
480 reviews
5 stars
107
4 stars
31
3 stars
12
2 stars
19
1 star
311

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some staff members received praise for their helpfulness and friendliness, others were criticized for rudeness and unprofessional behavior.

Service Speed

Customers frequently reported long wait times and understaffing, leading to frustration with the slow service.

Package Handling

There were numerous complaints about lost or mishandled packages, with some customers experiencing repeated issues with deliveries.

Customer Service

Overall customer service experiences varied widely, with some customers highlighting exceptional service from specific employees, while others faced significant challenges and unhelpful responses.

Facility Management

The post office was noted to be poorly managed, with issues such as broken drop-off equipment and lack of clear communication regarding hours of operation.
  • NB
    Natasha B
    Nov 12, 2025
    5.0
    i've never shipped a package internationally before and mary made the process seamless! she was patient, kind, and incredibly helpful! all the workers were really helpful and made the line move quickly. the office was well-stocked and organized. overall a great usps!
  • RH
    Rob Howard
    Oct 28, 2025
    5.0
    Slow like all USPS, but due to the paperwork involved and not their fault. Staff are friendly and helpful.
  • CA
    C Andrade
    Oct 21, 2025
    5.0
    God bless Angelo. Im not sure if he works at this post office but he delivers to SW 39th Blvd. He found my misdelivered mail, he went above and beyond and found me. 20/10. Faith restored.
  • RT
    R T
    Oct 11, 2025
    5.0
    Not sure why this post office has such low reviews but when I go there they seem to process everyone quickly & are pleasant. It's nice that they are open on Saturday. Perhaps I don't use it on peak hours hence the quick service. But I just try to come prepared anyway when I go there. Bring a sharpie, pen, tape etc & low expectations so when it goes smoothly you are pleasantly surprised.
  • PL
    patrick littles
    Oct 9, 2025
    1.0
    Horrible services. I have had my green vacant card in the mail ( filled out) for 3 weeks. No one has picked it up. I had to drive there to give them the vacant green card. A week later still have not received my check or other mail. I went to the post office just to see what’s going on and they weren’t any help and didn't care to help. This is horrible and happening all over Gainesville Florida.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.