United States Postal Service

2.2
490 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4600 SW 34th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4600 SW 34th St, Gainesville, FL
32608, United States

Hours

Reviews

2.2
490 reviews
5 stars
108
4 stars
34
3 stars
12
2 stars
20
1 star
316

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of individual employees who provided excellent service.

Long Wait Times

A common complaint was the long wait times, often due to understaffing, with customers frequently reporting waits of 30 minutes or more.

Service Issues

Numerous reviews highlighted issues with service quality, including lost packages, unhelpful responses from staff, and problems with mail delivery.

Management Concerns

Customers expressed dissatisfaction with management, citing poor organization and a lack of adequate staffing to handle the volume of customers.

Mixed Experiences

While some customers had positive experiences, others reported significant frustrations, indicating inconsistency in service quality.
  • CW
    Cecil Williams
    3 days ago
    1.0
    65 dollars for a KEY TO MY MAILBOX IN MY COMPLEX IS INSANE!!!!!!!!!!!!!!!!!!! It was $25 two years ago. What are you charging $65 for?????? Also ridiculous
  • BC
    Brooke Caudill
    3 days ago
    1.0
    Nice enough I guess but say it's my job to enforce the reroute mail to general delivery orders. If it was my job, why did I have to fill out paperwork that shows up in your system? Mind you I only did they because they said they won't allow me to do a hold mail order since it's not my entire household moving out. It's literally Gainesville where people rent by the room in every apartment complex... ??? So no, not every roommate is going to move in/out when another does. Really disappointed
  • AO
    Abiodun Oludiran
    Dec 28, 2025
    4.0
    This is bigger, it has more service points. There was a queue when I went there though but great service generally.
  • SS
    S S
    Dec 27, 2025
    4.0
    To me this is the only post office in Gainesville that works for me, I have visited other post office that are horrible in customer services and ridiculous hours like the one located on Main Street , but this location in 34th is bigger , has packages supplies, an area of self service , box drop off and most times, helpful and friendly staff. I’m sure this location start having long lines because people have had bad experiences with other locations, also this one is open on Saturday until 4pm which is convenient for people that need to send a package during the weekend.
  • KS
    Kourtnee Saunders
    Dec 19, 2025
    2.0
    i typically have a decent experience when i come here but im now realizing that that is because i am dropping off a package and leaving soon after. i go there and the service room is a mess. they split up the lines with no clear communication as to why. i went there to get my mail box lock and key replaced since i didn’t reactive it at closing and i have no access to my mail box and mail. i wait in line for 20 minutes and finally make it to the front. i ask about the lock and they told me they’re not doing keys. confused, i asked when they’ll resume and the rep says they don’t know but i can stand by a door and talk to the lady. the lady wasn’t nowhere to be seen and i had no more time to wait. this is extremely disappointing and frustrating.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.