Business Details
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Visit your local Post Office™ at 4111 NW 16th Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
149 reviews
5 stars
38
4 stars
10
3 stars2
2 stars
9
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly mentioning a clerk named Vasantha who was frequently described as dismissive and abrasive.
Long Wait Times
Many customers reported consistently long lines and slow service, often with only one or two clerks available to assist.
Inconsistent Experiences
While some customers praised the service and efficiency of certain employees, others had extremely negative experiences, indicating a lack of consistency in service quality.
Facility Issues
Several reviews mentioned cleanliness issues and problems with the self-service kiosk, which was often reported as unreliable.
Employee Attitude
Multiple reviews noted a general lack of professionalism and courtesy among employees, contributing to a negative customer experience.
- CBCollette BanksOct 27, 20251.0Need to go out of business, no help to customers
- DADavid ArreolaOct 1, 20251.0Hands down the worst place to ever do shipping and handling ever
- SRSean RyanSep 19, 20252.0The woman at the counter was incredibly rude and aggressive.
- ACApril - servant of ChristAug 25, 20251.0I have always just grabbed a change of address/forward mail form to fill out on my own so I went in to grab one for my husband and I. I could not find any forms so I asked the associate who was in the front stocking mailers... First, there was a language barrier. I don't know if it's just her accent or what but she came off very rude. She loudly said, "go to the counter with your ID"...she was already frustrated because I even asked. The line was massive so I mentioned that "I would just like the forms to fill out at home". She got more rude and told me again to "you must have your id, go to the counter, we quit that 2 years ago". This was odd because I just moved 5 months ago and took the forms home with no problems. So I told her this but she got so rude that I could not make out anything she was saying. I stood in line but was a little perturbed and left. I came out to the car to call and get answers but the only number I could find went to a hotline where there was a language barrier again. So, I politely got off but still no real answers. Now I am led to write this. What has happened to the USPS? I'm sad to see how it has gone down hill. I pray they can get it together. May God bless even the angry workers! 🙏 Everyone needs Jesus...He is the Prince of Peace. I am so happy I have Him to help me with even the little bumps in life like this. ✝️
- AGAlicia GrahamJul 23, 20251.0Thought I posted a review about a month ago but it doesn’t seem to be listed. Came into this location to complete a change of address. Was prompted to come in because my identify needed to be verified. I stood patiently in line as one clerk helped several people and watched as other clerks came from the back, asked questions of the one clerk working and slowly checked into their stations as other patrons expressed frustration at how long they had been waiting, one specifically with his elderly mother. This location always has a line with one clerk working every time I have come in. Some times are quicker than others. When it was my turn the gentleman scanned my digital code, didn’t ask for an ID or anything to verify my identity, and told me I would receive an email confirmation. I asked will the change take place for the family or just myself. He rudely responded “I don’t know whatever you put down” and then asked how about my voter’s registration being updated with the new address. Again rudely “you have to go to the records place” as he’s trying to waive me off. I stated I’ve always been able to update my address on my voters registration through the post office. He then gets loud and states again I need to go to the “records place” downtown and he just works at the post office. I then got loud and told him I have waited in the line patiently and I didn’t appreciate his attitude about relevant questions I can see where he works and walked out. I don’t know why people in service take their nasty additives out on the very people who pay their salaries. If you don’t want to answer questions pertaining to YOUR JOB then get a new one!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4111 NW 16th Blvd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours of the United States Postal Service at 4111 NW 16th Blvd?
Monday through Friday, the Post Office is open from 9:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 4:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website. After reserving online, you'll need to complete your setup in person at this location.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office for specific details.
Which nearby cafes could I visit before or after coming to the USPS on NW 16th Blvd?
You can visit nearby Bagel Bakery or Rembrandt Coffee, both offering bakery goods and coffee, ideal spots to relax before or after your mailing needs.
Where can I shop for groceries or pharmacy needs close to the Post Office?
Publix Super Market and Publix Pharmacy at Millhopper Shopping Center are nearby, convenient for grocery shopping or filling prescriptions before or after your visit.
Are there any entertainment options near the USPS location at 4111 NW 16th Blvd?
The Gainesville Community Playhouse offers theatre performances nearby, and Redbox kiosks are available for movie rentals, providing entertainment options near the Post Office.