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Brand Certified

United States Postal Service

2.3
(154 reviews)

Business Details

4111 NW 16th Blvd, Gainesville, FL
32605, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4111 NW 16th Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4111 NW 16th Blvd, Gainesville, FL
32605, United States

Hours

Reviews

2.3
154 reviews
5 stars
39
4 stars
10
3 stars
2
2 stars
10
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly mentioning a specific employee named Vasantha who was frequently described as dismissive and condescending.

Efficiency

Customers reported long wait times and understaffing, with many expressing frustration over slow service and inadequate staffing during busy hours.

Mixed Experiences

While some customers praised individual employees for their helpfulness and efficiency, the overall sentiment leaned towards dissatisfaction with the service quality.

Cleanliness

Several reviews noted that the location was dirty and poorly maintained, contributing to a negative customer experience.
  • SR
    Salem Ridlon
    3 days ago
    2.0
    Very rude lady working at the counter. They just want you to do everything online apparently. I went to ship a package to a friend using an old box with all the info crossed out. I needed a new label as I don't have a printer to do the click-and-ship thing. The lady at the counter very rudely told me, "We don't do that here." She provided a blank sticker for the address and told me to write it on the sticker. I tried to do that and almost every pen in the building was out of ink. Finally I found a sharpie marker. As I was writing the address, the employee kept staring at me giving a disgusted face. I don't know who tied her panties in a knot. Anyways, I went up to the counter again, but to the other counter. The lady that helped me at that counter was very nice and was able to print the label (the one that the previous person told me that she couldn't print). To the second lady, whose name was close to Lorena or something, I couldn't tell. You were very sweet, and thank you for helping me. As for the other lady, I hope you get the day you deserve.
  • RJ
    Rodney Jackson
    Feb 14, 2026
    1.0
    The women with the little afro on top of her head or whatever it is didn't even try to helped me with finding out why my package have been stuck at a Detroit,Mi Usps center for 8 days and counting when I got the same type of package from Saint Paul,MN in three days if you don't like your job then find another one because this is a customer service job.
  • ES
    Eric Stephenson
    Feb 14, 2026
    5.0
    The other reviews here are very funny. I actually drive from the east side of Gainesville, past two closer POs and other USPS drop off locations to go to this one. The employees are always helpful and efficient, which I like because I don't really want to hang out at the post office. They don't package your mail up for you or provide materials that everyone else has to pay for, but since I would never expect that, it doesn't really bother me.
  • DA
    David Alsberge
    Feb 5, 2026
    1.0
    5 days after sending my package, USPS tracking says it's still in building I mailed it from. They have no idea where it is, but they'll keep an eye out for it.
  • GN
    G N
    Dec 15, 2025
    1.0
    Trashy customer service!!! Do not use this location!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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