The UPS Store

2.9
221 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2919 in Gainesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Westgate/34th Street.

Details

  • DeliveryNot available

Location

The UPS Store
2112 SW 34th St, Gainesville, FL
32608, United States

Hours

Reviews

2.9
221 reviews
5 stars
93
4 stars
7
3 stars
8
2 stars
11
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of sarcastic or condescending behavior.

Pricing Issues

Numerous reviews highlighted excessive charges for basic services, such as charging for tape and printing labels, which customers found unreasonable.

Mixed Experiences

While some customers praised specific staff members for their helpfulness, the overall sentiment indicated a lack of consistency in service quality.

Store Environment

Several reviews mentioned the store being disorganized and cluttered, contributing to a negative customer experience.

Franchise Confusion

Customers expressed frustration over the store being a franchise and not an official UPS location, leading to higher prices and service discrepancies.
  • TB
    Terri Boland
    5 days ago
    1.0
    Very rarely will I leave a review but this one deserves less than a 1 star. Avoid at all cost, go to the UPS on Tower Rd. & Archer. This location Owner/Manager is a miserable, greedy human being. Doesn't care to listen, just argue her point she's right you're wrong. Save yourself time and money ship USPS or use a different location. Just don't go here!
  • UU
    Umar
    Nov 13, 2025
    1.0
    Charged me to just put a tape on box. I have dropped off packages before here but never had to pay to put tape.
  • DF
    Dylan Freese
    Nov 12, 2025
    1.0
    Wish I could do less, the guy, had no name tag, was in a hoody and vest blocking. When I asked about the deference between certificate and return receipt, he said " I am not honestly sure i just put the sticker on " It was an important document and he couldn't tell us what which was important to us
  • SN
    Shailine Nunez
    Aug 25, 2025
    1.0
    The owner/manager I think her name in Nancy or whatever her name tag says is super sarcastic for no reason! Literally with an Amazon return since the package is slightly bigger than their scale she wanted to charge a customer who WALKED to the store $1 for one piece of tape and then followed to say “don’t you have a credit card” to a customer!! The lady didn’t bring anything she literally just walked to the store to return Amazon stuff where the shipping is free anyways and I’ve never heard in any UPS charging $1 for a piece of tape..then the lady says “he probably won’t take it but you can leave it here” It’s not about the money it’s the principle I recruit employees for a business and I definitely would recruit the young gentleman that was working there today, but that lady…how are you proud of doing business so rudely? Go to ANY OTHER UPS THAN THIS ONE, DONT SPEND YOUR TIME HERE ESPECIALLY IF YOU NEED SOME HELP
  • ZH
    Zhuochao Huang
    Aug 1, 2025
    1.0
    One star is seriously being too kind for this store.They charge everything,with ridiculously high price. Package sealed without tape? 2 dollars gone. Use 10 second of their pc? Another 3 dollar. You hvae to be a real geak and ready for everything before you step in this horrible store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2919 in Gainesville offer?

The UPS Store #2919 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.