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The UPS Store

4.1
(172 reviews)

Business Details

2603 NW 13th St, Gainesville, FL
32609, United States
(352) 371-0403
https://locations.theupsstore.com/fl/gainesville/2603-nw-13th-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2231 in Gainesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Books-A-Million, Ross Dress For Less & Burington Coat Factory.

Details

  • DeliveryNot available

Location

The UPS Store
2603 NW 13th St, Gainesville, FL
32609, United States

Hours

Reviews

4.1
172 reviews
5 stars
125
4 stars
10
3 stars
3
2 stars
3
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees going above and beyond to assist.

Pricing Concerns

Several reviews highlighted dissatisfaction with high prices for services such as printing labels and notarization, with some customers feeling it was excessive.

Operational Issues

Customers frequently reported issues with the store opening on time, leading to frustration and wasted time.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service and mistakes made by staff, indicating inconsistency in service quality.
  • MS
    M S
    Jan 14, 2026
    1.0
    $4.00 to print a one page label! This is unacceptable almost scamish. You charge that much for me to email you my label and print . Your costs probably 10 cents. This kind of mark up is not okay!The store used to be good, a few years ago when it was sold. The unacceptable pricing started.
  • AF
    Arthur Field
    Dec 21, 2025
    5.0
    EXCELLENT SERVICE! This ia a FIRST-CLASS business that I HIGHLY RECOMMEND! Jimmy and the team are experts at packing and fast shipping. I had an auction item packed and shipped and all parts of the process were perfect. AAA+++++++++++++++++++
  • RD
    Rocky Draud
    Nov 21, 2025
    5.0
    The staff is friendly, efficient, and professional. Molly, Jim, and others will offer options that fit your budget and shipping deadline. They make the process easy and get it off your To Do list fast.
  • HW
    h w
    Oct 11, 2025
    5.0
    The smooth experience, the workers are pleasant
  • DM
    Donna Martin
    Oct 8, 2025
    5.0
    The store is easy to get in and out of and the employees are friendly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Gainesville offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your business and mailing needs.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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