The UPS Store

4.1
170 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2231 in Gainesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Books-A-Million, Ross Dress For Less & Burington Coat Factory.

Details

  • DeliveryNot available

Location

The UPS Store
2603 NW 13th St, Gainesville, FL
32609, United States

Hours

Reviews

4.1
170 reviews
5 stars
124
4 stars
10
3 stars
3
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and efficient, with several specific employees receiving commendations for their exceptional service.

Timeliness

There were multiple complaints about the store not opening on time, causing frustration for customers who arrived as scheduled.

Pricing Issues

Several reviews mentioned dissatisfaction with high prices for services like printing and packaging, leading some customers to consider alternatives.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality and handling of packages, indicating inconsistency in service.

Convenience

Customers appreciated the store's convenient location and the variety of services offered, including quick drop-offs and returns.
  • RD
    Rocky Draud
    3 days ago
    5.0
    The staff is friendly, efficient, and professional. Molly, Jim, and others will offer options that fit your budget and shipping deadline. They make the process easy and get it off your To Do list fast.
  • HW
    h w
    Oct 11, 2025
    5.0
    The smooth experience, the workers are pleasant
  • DM
    Donna Martin
    Oct 8, 2025
    5.0
    The store is easy to get in and out of and the employees are friendly.
  • DM
    deborah massie
    Oct 2, 2025
    5.0
    Nick was super helpful and had no worries about packing up my stuff and sending. Good employee
  • HK
    Hyo K
    Oct 1, 2025
    1.0
    I’ve been to this store more than five times at 8:00 AM, which is the posted opening time, but NOT ONCE have I seen it actually open on time. Each time I’ve ended up waiting outside at least 20 min during a busy part of my morning before work. Please be on time at 8:00 AM or update your business hours if your employee can't make it

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Gainesville offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your business and mailing needs.