FedEx Office in Gainesville, FL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Many customers praised the staff, particularly Tim and Jim, for their exceptional service, patience, and helpfulness.
Professionalism
Several reviews highlighted the professionalism and kindness of employees, making customers feel valued and supported.
Mixed Experiences
While many had positive interactions, some customers reported rude behavior from specific staff members, leading to dissatisfaction.
Efficiency
Customers appreciated the quick and efficient service, especially during busy times, although some noted issues with long wait times and system problems.
Communication Issues
There were complaints about poor phone service and unhelpful responses when customers sought assistance over the phone.
PP
PJ
Oct 28, 2025
5.0
Wonderful experience here! Michael went above and beyond to help me. He was super patient and made everything easy. Really appreciate the great service and I highly recommend this FedEx Office!
DF
Dania Fanelli
Oct 20, 2025
5.0
We had the pleasure of working with Tim today to get a very fragile museum quality piece packaged and shipped out. Tim was so helpful and accommodating with our needs. We were very nervous about the whole process but Tim put our minds at ease. He came up with several genius idea to keep our pieces protected during the shipping process. I still won’t sleep until it arrives at its final destination but at least I know Tim did everything in his power to keep my item protected during shipping.
JC
J. Chen
Oct 6, 2025
5.0
I've used shipping service for multiple times here, and staffs are all really nice, helpful, and professional!
KS
Kimberly Soderholm
Sep 27, 2025
5.0
It’s not every day that a visit to a business makes me want to sit down and write a lengthy review. But after visiting FedEx and interacting with Ricky, I could not wait to share my experience.
I entered the business right after opening. And although I was the only customer in the store, I realize there were many tasks that probably need to take place when the business is just opening. I am used to quick, brisk, and curt interactions lately when conducting business. However, this morning, that is not what I received! I was greeted with a warm welcoming smile and hearty hello! Although I’m sure he did not, Ricky made me feel like he had all the time in the world to assist me with my tasks and questions.
To begin with I was curious about opening an account. I mentioned that someone had brought it up prior and it might make my monthly shipments easier. Ricky explained that it was something I could do on my own on my computer at home. I told him thank you, but I would just continue to do things the way I had done. Rather than moving on with the transaction, he realized that I was not comfortable opening the account on my own at home with my personal computer. He graciously assisted me there in the store. At no time did I feel like I was wasting his time.
I mentioned that I typically send my package via ground, but this one was running late. He clearly explained all my options. I wanted the package to arrive quickly, so I decided on the more expensive option. He did not question my choice but graciously helped me and I was on my way.
After reviewing the receipt, I realize this quick option would only arrive 24 hours earlier. Understanding that I’d made a silly financial decision. I re-entered the establishment. Rather than make it seem as if I was wasting his time or that I didn’t quite understand his very clear explanation of shipping options. (I gather he understood that I’m not in the business of shipping, and graciously offered to clear out that transaction and help me change it to ground.) Instead of acting exasperated or frustrated with this request, with a smile on his face, he stated that it won’t be a problem.
Again, I wanted to make sure he was recognized for all he is doing! Life is not easy these days, and being in the business of customer service can be quite daunting at times!
In a world where retail folks are frequently condescending and rushed, Ricky was a breath of fresh air!
JP
Jim Phillips
Sep 20, 2025
5.0
Tim went above and beyond-
My brother passed away suddenly, and it fell to me to print a couple of items necessary for his memorial service in a very short time frame. Tim graciously took a few extra moments to help me and deliver the items I needed on time and looking great! He was professional, courteous, congenial and compassionate. I could not have been happier with my interactions with him and the final product he produced for me. This man is an absolute gem. I hope Fedex knows and appreciates his value.
Frequently Asked Questions About FedEx Office Print & Ship Center
Where is FedEx Office Print & Ship Center located in Gainesville?
It is located at 3822 W Newberry Rd, Suite C, Gainesville, FL 32607, US.
What are the operating hours for FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What printing and shipping services does FedEx Office offer?
They offer FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Can I upload documents online for printing at FedEx Office Print & Ship Center?
Yes, you can upload documents with FedEx Office Print Online to have flyers, brochures, presentations, banners, or signs ready for pick-up or delivery.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center offer any coupons or deals?
Yes, you can find FedEx Office coupons, offers, and deals on their official coupon deals page linked in their profile.
Which FedEx brands and software does the center utilize?
The center utilizes brands like Kinko’s Copies, FedEx Express, FedEx Ground, and software such as Microsoft Office 2010 Professional, Adobe CS3 Suite, Illustrator, Photoshop, and InDesign.
What nearby restaurants could I visit before or after my visit to FedEx Office Print & Ship Center?
Nearby dining options include Mochiry (desserts and bakery), Cold Stone Creamery (ice cream and smoothies), Relish (burgers and American food), Shila Korean BBQ, Stonewood Grill & Tavern, and Gator’s Dockside.
Are there any nearby tutoring or educational centers near FedEx Office that customers might find useful?
Yes, Huntington Learning Center, a tutoring and test preparation school, is nearby, which could be convenient for students needing printing or shipping for school projects.
What nearby services can assist with financial or insurance needs near FedEx Office Print & Ship Center?
Nearby services include Menzie Campbell (mortgage broker and loans) and Mitchell Burgess State Farm Agent (insurance agency), useful for customers handling financial or insurance matters.