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The UPS Store

4.4
(123 reviews)

Business Details

16400 US Hwy 331 S, Freeport, FL
32439, United States
(850) 880-6098
https://locations.theupsstore.com/fl/freeport/16400-us-hwy-331-s

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6841 in Freeport offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Publix Shopping Center Just South Of State Road 20 On Us 331s.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
16400 US Hwy 331 S, Freeport, FL
32439, United States

Hours

Reviews

4.4
123 reviews
5 stars
102
4 stars
4
3 stars
1
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service across various interactions.

Store Cleanliness

Customers frequently mention that the store is clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews praise the service, there are notable instances of poor customer service, particularly involving specific employees, leading to mixed experiences.

Efficiency

Most customers appreciate the quick and efficient service, with many noting that their needs are met promptly.
  • YB
    Yvonne Brown
    Jan 27, 2026
    5.0
    Customer service was excellent very friendly and knowledgeable staff and a very clean store
  • JJ
    Joy
    Jan 18, 2026
    5.0
    Very helpful and friendly staff that always give the best customer service.
  • ST
    Sieg Taylor
    Jan 6, 2026
    5.0
    Great folks. They offer so many services. Today we needed someone to fax us a document and the store offered to supply us with their fax.
  • HK
    Haeun Grace Kim
    Dec 30, 2025
    5.0
    The associates are very very friendly. They are very helpful and I could clearly see that they are doing it not just because it’s their jobs. It’s also because they have willingness to help people. And I’ve learned that that’s pretty rare to see these days. They are always so welcoming, willing, and helpful. The store looks really clean and organized as well. I believe people like them have to be praised for what they do. I’m just very thankful for them. Would recommend UPS over any other parcel companies because of their excellent customer service.
  • DH
    Denise Hartzell
    Nov 30, 2025
    5.0
    The customer service is impeccable! I love that I have peace of mind when having packages delivered in a safe place.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Freeport offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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