Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2135 in Fort Walton Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - White Sands Shopping Center.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and returns.
Quality of Service
Overall, the quality of service was highlighted positively, with quick and efficient handling of packages and returns.
Mixed Experiences
While many reviews were positive, some customers reported poor experiences, particularly regarding package handling and customer service issues.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing unexpected fees and discrepancies between quoted and actual shipping costs.
Staff Training
There were mentions of inconsistent staff training, leading to some negative experiences, particularly in handling claims and customer inquiries.
RL
Richard Listo
Nov 2, 2025
5.0
Quick, easy, no hassle returns.
YF
Yasmin Fuentes
Oct 30, 2025
5.0
Excellent customer service from entire staff. I want to personally shout out Amy because she was extremely helpful from start to finish and attentive to exactly what I was trying to accomplish in putting a book together for a friend. She took the same care as if it was for her loved one and delivered fast results.
AN
Audra Nesseth
Sep 25, 2025
5.0
We entrusted a deeply important graphic and print job to this team—our café’s menu, the very first impression every guest receives when they walk through our doors. It’s more than paper and ink; it’s the heart of our little family business. This was a collaborative effort involving Amy, Melissa, and Leslie, and I couldn’t be more grateful.
When I saw the final product, I had tears in my eyes. It’s absolutely stunning—perfect in every way. The quality is unmatched, far beyond anything I could have created on my own. In just a few days, they delivered a high-quality, professional, error-free menu that we’re proud to place in front of our customers. It reflects who we are, and we couldn’t be happier.
Thank you to the UPS team for creating this for us!
EE
Elevated Underground (Elevated Underground Ent.)
Sep 23, 2025
5.0
I needed to send a laptop to my daughter in Louisiana, and Jaden at the Mary Esther Cutoff location made the entire process smooth and stress-free. He was incredibly knowledgeable, helpful, and genuinely pleasant to work with. I don’t usually expect shipping errands to be memorable, but Jaden really stood out. He’s a true asset to the company, and I’m grateful for the great experience.
KO
Karen Ocker
Sep 8, 2025
5.0
Leslie is AMAZING! Seriously, she went above and beyond to help me out with my Amazon return. She realized the label I had on my package wasn't going to work for the Amazon driver, so she helped me navigate the Amazon app to get the right label and had me email it to her so she could print it for me and get my package shipped. I am beyond impressed with her customer service and wanted everyone to know this is the place to go for UPS services! Thank you, again, Leslie! The world needs more people like you!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Fort Walton Beach?
The UPS Store in Fort Walton Beach is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary, so it's best to check their website for the latest information.
Which services does The UPS Store provide?
The UPS Store offers shipping, packing, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located?
The UPS Store is located at 550 Mary Esther Cutoff #18, Fort Walton Beach, FL 32548, inside the White Sands Shopping Center.
Are there any special offers available at The UPS Store?
Yes, The UPS Store offers special deals and coupons which customers can find on their website to save on services.
Can I get notary and shredding services at The UPS Store in Fort Walton Beach?
Yes, The UPS Store provides notary public and secure document shredding services locally for your convenience.
What dining options are near The UPS Store in Fort Walton Beach?
Nearby dining options include Ka Pao Thai Restaurant, Kiku Hana (Japanese and sushi), Jin Jin Chinese Restaurant, Ali Baba Grill Cafe (Greek cuisine), and The Crack of Dawn Cafe for breakfast and brunch.
What outdoor recreational activities are available near The UPS Store?
Emerald Beach Watersports near The UPS Store offers canoe and kayak rentals, providing a great opportunity for water activities around Fort Walton Beach.
Are there any beauty or wellness services close to The UPS Store?
Yes, Perfect Nails, a local nail and beauty salon, is nearby for customers who want to enjoy beauty and spa services before or after visiting The UPS Store.