Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2655 N Airport Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
While some staff members like Jamal and Bunny received praise for their helpfulness and professionalism, many reviews highlighted rude and dismissive behavior from other employees, leading to a generally negative perception of customer service.
Staffing Issues
Customers frequently reported long wait times and understaffing, with lines often reaching out the door and only a few employees available to assist.
Delivery Problems
Numerous complaints were made regarding lost packages, misdelivered mail, and issues with package tracking, indicating significant operational challenges.
Facility Conditions
The post office was described as dirty and poorly maintained, with complaints about the overall environment and lack of cleanliness.
Passport Services
The passport application process was criticized for being disorganized, with multiple reports of appointments being rescheduled or staff being unavailable.
GC
Gated Community
6 days ago
1.0
JUST TERRIBLE....they just finished an outdoor paint job, looks nice. The majority of the clerks are typical USPS.....been like this for 40 years when I was employed.....L-A Z-Y.....and slow.
GG
GabeQ01
Nov 17, 2025
1.0
Terrible place with even worse people. If you want to actually receive your package, don’t go through these guys.
JL
Jonathan Lewis
Oct 31, 2025
5.0
I recently stopped in for a passport application. The customer service from Jamal was outstanding! He definitely takes pride in his work and handles customers with professionalism and respect.
MF
Marina Fradley
Oct 30, 2025
5.0
I had such a great experience at the post office today thanks to Jamal! He was incredibly helpful and friendly. He took the time to make sure everything was handled correctly. It’s rare to come across someone who truly cares about providing good customer service, but Jamal definitely does. He turned what could have been a stressful errand into a quick and pleasant visit. Thank you, Jamal, for your professionalism and kindness!
KC
K C
Oct 30, 2025
5.0
I have recently been here quite a bit bc I changed my business shipping for smaller packages. So far everyone, mostly ladies, at the desk have been very nice and positive.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service at 2655 N Airport Rd?
This location provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What is the fee for passport photos at this Post Office?
The current fee for a passport photo is $15.
Are PO Boxes available at this Post Office and how can I get one?
Yes, you can apply for a PO Box online or in person. To start online, visit the USPS website to check availability and reserve.
Can I access my PO Box after regular business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, you should check with this Post Office for their specific access hours.
Is the United States Postal Service at 2655 N Airport Rd currently open to the public?
This location appears to be closed every day of the week; please check online for the most current hours or alternative locations.
What nearby places can I visit around the United States Postal Service at 2655 N Airport Rd?
Nearby you can visit Veteran Basecamp of SWFL, a community non-profit, and Jardin Floral Design for flowers and gifts.
Are there any nearby services that might complement a visit to the Post Office?
Yes, nearby services include printing at Veteran Basecamp of SWFL and pet services at Fort Myers Veterinary Hospital and Donna’s Puppies.
How can nearby transit or community spots help me find the United States Postal Service location?
Landmarks such as the Fort Myers Track Club and nearby US Post Office Page Field can help locate this Postal Service location at 2655 N Airport Rd.