Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2655 N Airport Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Hours
Reviews
2.1
384 reviews
5 stars
87
4 stars
18
3 stars
7
2 stars
8
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members like Jamal and Bunny received praise for their helpfulness and professionalism, many reviews highlighted rude and dismissive behavior from other employees, leading to a generally negative perception of customer service.
Staffing Issues
Customers frequently reported long wait times and understaffing, with lines often reaching out the door and only a few employees available to assist.
Delivery Problems
Numerous complaints were made regarding lost packages, misdelivered mail, and issues with package tracking, indicating significant operational challenges.
Facility Conditions
The post office was described as dirty and poorly maintained, with complaints about the overall environment and lack of cleanliness.
Passport Services
The passport application process was criticized for being disorganized, with multiple reports of appointments being rescheduled or staff being unavailable.
- GCGated Community6 days ago1.0JUST TERRIBLE....they just finished an outdoor paint job, looks nice. The majority of the clerks are typical USPS.....been like this for 40 years when I was employed.....L-A Z-Y.....and slow.
- GGGabeQ01Nov 17, 20251.0Terrible place with even worse people. If you want to actually receive your package, don’t go through these guys.
- JLJonathan LewisOct 31, 20255.0I recently stopped in for a passport application. The customer service from Jamal was outstanding! He definitely takes pride in his work and handles customers with professionalism and respect.
- MFMarina FradleyOct 30, 20255.0I had such a great experience at the post office today thanks to Jamal! He was incredibly helpful and friendly. He took the time to make sure everything was handled correctly. It’s rare to come across someone who truly cares about providing good customer service, but Jamal definitely does. He turned what could have been a stressful errand into a quick and pleasant visit. Thank you, Jamal, for your professionalism and kindness!
- KCK COct 30, 20255.0I have recently been here quite a bit bc I changed my business shipping for smaller packages. So far everyone, mostly ladies, at the desk have been very nice and positive.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the USPS location at 2655 N Airport Rd, Fort Myers?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office, and do I need an appointment?
Yes, this Post Office accepts first-time passport applications and usually requires an appointment for passport services, which can be scheduled online. Some locations also have limited walk-in passport hours.
Does this location provide passport photo services and what is the cost?
Passport photo services are available by appointment through the online scheduler, and the current fee for a passport photo is $15.
How can I rent a PO Box at this USPS location and what are the prices?
You can apply for a PO Box online or in person at the Post Office. Prices vary by location; check availability and pricing at https://www.usps.com/manage/po-boxes.htm.
Are PO Boxes accessible after regular business hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary by location. Check with the local Post Office for specific lobby access hours.
What are the operating hours for the Post Office at 2655 N Airport Rd?
The Post Office is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can nearby places like Veteran Basecamp of SWFL and Jardin Floral Design be convenient for USPS customers?
Customers visiting the USPS can also access nearby services such as Veteran Basecamp of SWFL for community support and Jardin Floral Design for flowers and gifts, useful for preparing mail or gifts during their visit.
Are there automotive services near the United States Postal Service at 2655 N Airport Rd?
Yes, customers can find automotive services nearby, including RPM garageworks and Volvo Cars Fort Myers, which could be useful for vehicle maintenance or purchases before or after their postal visit.
What storage and moving related services are available near this USPS location?
Nearby storage and moving services include Extra Space Storage, Spacebox Storage, and Act of Class Moving & Storage, helping customers with logistics related to moving or storing belongings.
Is USPS hiring at the Fort Myers location, and where can I find job opportunities?
Yes, USPS is actively recruiting for various positions including mail delivery and truck driving. Job openings and top opportunities can be found at https://about.usps.com/careers/career-opportunities/top-jobs.htm.