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The UPS Store

4.2
(171 reviews)

Business Details

10012 Gulf Center Dr, Fort Myers, FL
33913, United States
(239) 437-5020
https://locations.theupsstore.com/fl/fort-myers/10012-gulf-center-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6616 in Fort Myers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
10012 Gulf Center Dr, Fort Myers, FL
33913, United States

Hours

Reviews

4.2
171 reviews
5 stars
132
4 stars
4
3 stars
0
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Alicia, Brenda, and Vruksha.

Negative Experiences

Several reviews mentioned poor customer service experiences, including rudeness from staff and issues with package handling and returns.

Efficiency

Customers appreciated the quick and efficient service, with many noting that they were able to complete their transactions swiftly.

Pricing Issues

Some customers expressed dissatisfaction with pricing, particularly regarding charges for tape and other services, feeling they were excessive.
  • DD
    D
    5 days ago
    5.0
    Did a very great job helping us out with printing out and helping us out. Faron was very patient and helpful made the process smoother.
  • CS
    Camiron Smith
    5 days ago
    5.0
    Mr. Faron, helped me and my friend print out 640 pages for an assignment we need in class. He helped us the whole entire time and talked to us reassuring us it will be done in time. He even called management to make sure we could get them made into notebooks too. 5/5 customer service 🙏🏾
  • CA
    Carlos Acosta
    Jan 29, 2026
    5.0
    Nice Friendly service by Brenda and vruksha..
  • JL
    Jan L
    Jan 13, 2026
    5.0
    This is an absolute wonderful UPS store! The staff is ALWAYS so helpful, friendly, and professional. They definitely take care of me each time I’m in there. Thank you!
  • KP
    Kyle Parker
    Dec 23, 2025
    1.0
    If I could give them less than one I would. They change their rules for returning packages on a whim. Last time I brought my box from Amazon all taped and ready and was told it wasn’t allowed to be taped, they had to see what’s inside. Now, a couple weeks later, she says she is going to charge me to tape the box up. When I called her on it she said it won’t her problem that I’m lazy. If you ask for a supervisor they will just tell you they own the place, though judging from other reviews, it seems they tell all Their employees to say that. Try anywhere else, they are rude and don’t care about customers in the slightest.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fort Myers offer?

The UPS Store in Fort Myers offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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