The UPS Store

2.6
149 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6372 in Fort Myers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
4600 Summerlin Road, Fort Myers, FL
33919, United States

Hours

Reviews

2.6
149 reviews
5 stars
50
4 stars
7
3 stars
2
2 stars
8
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and courtesy.

Mixed Experiences

While some customers praised individual employees for their helpfulness and friendliness, others consistently experienced poor service.

Efficiency Issues

Customers noted long wait times and inefficiencies in service, leading to frustration during their visits.

Store Condition

The store was described as tidy and organized by some, but others mentioned issues with understaffing and slow service.
  • GI
    G M III
    Jan 5, 2026
    5.0
    I had a spectacular experience at this UPS Store today, all thanks to Marianna. She went above and beyond to help me out and her customer service was absolutely impeccable. She was so patient with me throughout the whole process. Highly recommend seeing her if you need help! GM III
  • AM
    A M
    Oct 14, 2025
    2.0
    I stopped at the UPS store to drop off an Amazon return. When I’ve stopped in previously, the people behind the counter were always so grateful I brought the box the return item arrived in. Today, the woman behind the counter was visibly annoyed that I brought the box along. She then said “when you get your code it says right underneath if you need a box or not.” Really? I brought the box along because it was previously met with gratitude. I didn’t bring it to give her a hard time or to have it implied that I’m too stupid to follow instructions. Working behind a service desk is the wrong occupation for her. Unless all of her customers are male. She sure had big smiles and friendly banter for them!
  • IM
    Ibis Montalvo
    Sep 11, 2025
    5.0
    Great service
  • FP
    Frank Peralta
    Sep 5, 2025
    5.0
    I have no clue about what any of y'all are talking about, the lady behind the counter was as nice as can be, even had small talk. Sometimes ppl just find something to complain about these days.
  • PS
    Pam Schultz
    Aug 25, 2025
    1.0
    The employees are so unfriendly. They always treat me like I am bothering them. Do not recommend this place. Unfortunately it's on my way to work which is the only reason I go

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6372 in Fort Myers offer?

The UPS Store #6372 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.