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The UPS Store

2.6
(150 reviews)

Business Details

4600 Summerlin Road, Fort Myers, FL
33919, United States
(239) 362-0174

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6372 in Fort Myers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
4600 Summerlin Road, Fort Myers, FL
33919, United States

Hours

Reviews

2.6
150 reviews
5 stars
50
4 stars
7
3 stars
2
2 stars
8
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling dismissed or ignored during their visits.

Service Efficiency

Customers reported long wait times and understaffing issues, leading to frustration and dissatisfaction with the overall service experience.

Mixed Experiences

While some customers praised specific employees for their helpfulness and friendliness, these positive experiences were overshadowed by a majority of negative interactions.

Accessibility Issues

Customers expressed frustration over the store's limited hours and difficulty in reaching staff by phone, complicating their ability to access services.
  • MS
    m sabol
    Jan 19, 2026
    1.0
    Used to be So-So, but now notary does not notarize Wills. Now they charged $30 per one notary item, and 2 witnesses. Often packed with a long line, and also never open on any day that might be a holiday. We had used them frequently every week for years, but not anymore, having to go elsewhere.
  • GI
    Gary III
    Jan 5, 2026
    5.0
    I had a spectacular experience at this UPS Store today, all thanks to Marianna. She went above and beyond to help me out and her customer service was absolutely impeccable. She was so patient with me throughout the whole process. Highly recommend seeing her if you need help! GM III
  • AM
    A M
    Oct 14, 2025
    2.0
    I stopped at the UPS store to drop off an Amazon return. When I’ve stopped in previously, the people behind the counter were always so grateful I brought the box the return item arrived in. Today, the woman behind the counter was visibly annoyed that I brought the box along. She then said “when you get your code it says right underneath if you need a box or not.” Really? I brought the box along because it was previously met with gratitude. I didn’t bring it to give her a hard time or to have it implied that I’m too stupid to follow instructions. Working behind a service desk is the wrong occupation for her. Unless all of her customers are male. She sure had big smiles and friendly banter for them!
  • IM
    Ibis Montalvo
    Sep 11, 2025
    5.0
    Great service
  • FP
    Frank Peralta
    Sep 5, 2025
    5.0
    I have no clue about what any of y'all are talking about, the lady behind the counter was as nice as can be, even had small talk. Sometimes ppl just find something to complain about these days.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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