The UPS Store

2.5
146 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6372 in Fort Myers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
4600 Summerlin Road, Fort Myers, FL
33919, United States

Hours

Reviews

2.5
146 reviews
5 stars
47
4 stars
7
3 stars
2
2 stars
8
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and friendliness.

Mixed Experiences

While some customers praised the helpfulness of specific employees, others consistently described negative interactions, indicating a lack of uniform service quality.

Efficiency

Several reviews noted quick service and efficient handling of tasks, particularly for simple drop-offs and returns.

Store Environment

The store was described as tidy and organized, but the overall atmosphere was marred by the negative attitudes of some employees.

Pricing Issues

Customers expressed dissatisfaction with pricing, particularly regarding printing services and shipping costs, feeling they were charged excessively.
  • AM
    A M
    Oct 14, 2025
    2.0
    I stopped at the UPS store to drop off an Amazon return. When I’ve stopped in previously, the people behind the counter were always so grateful I brought the box the return item arrived in. Today, the woman behind the counter was visibly annoyed that I brought the box along. She then said “when you get your code it says right underneath if you need a box or not.” Really? I brought the box along because it was previously met with gratitude. I didn’t bring it to give her a hard time or to have it implied that I’m too stupid to follow instructions. Working behind a service desk is the wrong occupation for her. Unless all of her customers are male. She sure had big smiles and friendly banter for them!
  • IM
    Ibis Montalvo
    Sep 11, 2025
    5.0
    Great service
  • FP
    Frank Peralta
    Sep 5, 2025
    5.0
    I have no clue about what any of y'all are talking about, the lady behind the counter was as nice as can be, even had small talk. Sometimes ppl just find something to complain about these days.
  • PS
    Pam Schultz
    Aug 25, 2025
    1.0
    The employees are so unfriendly. They always treat me like I am bothering them. Do not recommend this place. Unfortunately it's on my way to work which is the only reason I go
  • YM
    Yeiseli Martinez
    Aug 6, 2025
    1.0
    Muy mala atencion

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6372 in Fort Myers offer?

The UPS Store #6372 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.