Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 400 NW 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
210 reviews
5 stars
54
4 stars
5
3 stars2
2 stars
5
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Appointment Issues
Numerous reviews highlighted problems with scheduled appointments, including cancellations without notice and staff unavailability.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, others experienced long wait times and poor service overall.
Facility Management
Frequent complaints about understaffing and inconsistent hours, with some customers noting the location often closes early.
Lost Packages
Several customers reported issues with lost or misdelivered packages, raising concerns about reliability.
- GSGarik Simonyan3 days ago1.0Disgusting service. Everyone looks gloomy. They don’t want to help with anything, and they answer questions reluctantly.
- AOAndrii OsadchukOct 14, 20251.0I am absolutely shocked by the level of unprofessionalism at this post office. We had an appointment scheduled for 11:00 AM. We arrived at 11:02, went inside, and immediately started looking for the employee who was supposed to handle our registration. We were told, “She’s not here, please wait.” So we waited — patiently — for 16 minutes. At 11:18 she finally showed up, but instead of apologizing or explaining the delay, she told us our appointment had been canceled and that the next customer would be taken instead. No warning. No apology. No respect for our time. This is not just a mistake — it’s blatant disregard for customers and basic service standards. People like this should not be working with the public. They waste your time and destroy trust in the entire service. I expect an official apology and an explanation from management, as well as action to ensure this never happens again. If the office cannot respect appointments or customers, it should stop offering scheduled bookings altogether.
- YKYulia KarakashOct 8, 20251.0Rudest people on earth. Refuse to take my appointment for passport !!!!!!
- THTiffany HopsonOct 1, 20255.0Very quick and friendly service.
- KTKatherine TapiaSep 30, 20251.0Considering we pay these people’s salaries, you would think they would treat people with respect and take more pride in the work that they do. I guess that’s too much to ask for. I made a passport appointment for my toddler at this location and waited in line to be called. Obviously toddlers have very little patience and because no one had acknowledged us for 15 minutes, I asked the attendants if we were standing in the right line. They were rude and very annoyed with my question. We proceeded to wait and then I heard the two workers talking about me, saying that I’ll just need to wait as long as they say. The line started forming so out of curiosity I asked another woman in the line when her appointment was and she said it was 1 hour before mine. She also informed me that the camera for passport photos was broken and that she needed to go to Walgreens for her photo. This is obviously something that would have been good to know when I got there considering that we were there for a photo. I then asked the workers if the camera was broken and they confirmed and got into an argument with me about it. No common sense! If you see I have a toddler, have some decency to tell me that the camera is broken instead of purposely making me wait for no reason. Avoid this place at all cost and if the USPS is reading this- hire new people!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 400 NW 7th Ave?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need to make an appointment for passport services at this Post Office?
Yes, an appointment is usually required for passport services, which can be scheduled online. Limited walk-in hours may be available at select times.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 9:30 AM to 6:00 PM and closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online securely and complete the setup in person at the Post Office by bringing two valid IDs and your application.
Is 24/7 access available for PO Boxes at 400 NW 7th Ave?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby; however, specific lobby hours may vary.
What nearby facilities can I visit before or after using the Post Office services?
You can visit Seabreeze Erosion Solutions Fort Lauderdale for home improvement needs or stop by nearby medical centers like Broward Health or Seventh Avenue Family Health Center for healthcare services.
Are there other Post Office locations near 400 NW 7th Ave?
Yes, nearby you will find Post Office Aldridge and another US Post Office, offering alternative postal services close by.
What nearby community services and organizations are close to this USPS location?
Nearby community services include 100 Black Men of Greater Fort Lauderdale and South Florida Women of Color, which offer youth, charity, and health-related support.
Where can I find additional help with real estate and legal services near the Post Office?
You can visit J. Estevez - Realtor for real estate needs or law firms like Pape & Chandler PA and Valerie Kiffin Lewis, PA for legal services nearby.