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United States Postal Service

2.1
(221 reviews)

Business Details

400 NW 7th Ave, Fort Lauderdale, FL
33311, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 400 NW 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 NW 7th Ave, Fort Lauderdale, FL
33311, United States

Hours

Reviews

2.1
221 reviews
5 stars
55
4 stars
6
3 stars
2
2 stars
5
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several experiences highlighting a lack of empathy and assistance.

Appointment Issues

Numerous reviews mentioned canceled or mishandled passport appointments, leading to significant frustration and wasted time for customers.

Long Wait Times

Customers frequently complained about long wait times and understaffing, often having to wait over 30 minutes for service.

Mixed Experiences

While some customers praised specific staff members for their helpfulness, the overall sentiment indicated a lack of consistent quality in service.
  • SR
    Sabrina Reyes
    2 days ago
    1.0
    the customer service here for passports is horrible, unreliable and the staff is rude.
  • A
    Вова Устименко
    Feb 18, 2026
    1.0
    Sign clearly show that working hours is 9.30am - 6pm but second time I arrive at ~4pm and post office is closed
  • MH
    marnie h
    Feb 10, 2026
    1.0
    Waited 40 minutes on a Tuesday afternoon just to drop off a package and get a receipt. One line barely moving, one employee, and no explanation for the delay. This should have taken two minutes, not almost an hour. Huge waste of time.
  • JO
    J O
    Feb 2, 2026
    1.0
    No one here at 4:30 PM on a Monday… apparently this is typical of this location according to a person who was leaving as I was approaching the entrance.
  • AS
    Aleksandra (Sasha)
    Feb 2, 2026
    1.0
    Came here on 2/1/26 at 4:30 PM and there was no one working. Doors open and multiple customers coming in, but there was not a single post office employee around to help. We left without shipping what we needed to. Employee parking lot was empty. How is this place open if no employees are inside?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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