United States Postal Service

2.1
214 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 400 NW 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 NW 7th Ave, Fort Lauderdale, FL
33311, United States

Hours

Reviews

2.1
214 reviews
5 stars
55
4 stars
5
3 stars
2
2 stars
5
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of staff being unhelpful or dismissive.

Appointment Issues

Numerous reviews highlighted problems with scheduled appointments, particularly for passport services, including cancellations without notice and staff unavailability.

Staffing and Efficiency

Customers frequently mentioned long wait times and inadequate staffing, leading to frustration and dissatisfaction with service speed.

Mixed Experiences

While some customers praised specific staff members for their helpfulness and friendliness, these positive experiences were overshadowed by overall negative feedback about the service.
  • BB
    bala244
    Jan 2, 2026
    1.0
    Pésimo servicio el personal de trámites de pasaporte nunca llegó apesar de tenía cita. Perdida de tiempo y si ese personal recibió su día de pago y ni siquiera se presentó a trabajar.
  • GR
    Greg Rosino
    Dec 19, 2025
    1.0
    Crazy. The speed and carelessness of the workers here is insane. The girls are extremely rude also. I just can’t believe they allow this building to operate this way.
  • VN
    Valerii Nozhkin
    Dec 19, 2025
    1.0
    Cashier doesn’t let me take pictures of the receipt
  • DH
    Demi Hopper
    Dec 9, 2025
    1.0
    They told me they were gonna not mail my packages today because I told them I wanted to recheck the labels one more time they refused to just reach a foot over and grab it. I grabbed it and then, they threatened to not mail my mail I took photos as evidence of my packages and the workers who called me a cracker and all police crackers. They said they are gonna make sure my boxes don’t go out.
  • GS
    Garik Simonyan
    Nov 21, 2025
    1.0
    Disgusting service. Everyone looks gloomy. They don’t want to help with anything, and they answer questions reluctantly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.