United States Postal Service

2.7
149 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2801 S Federal Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2801 S Federal Hwy, Fort Lauderdale, FL
33316, United States

Hours

Reviews

2.7
149 reviews
5 stars
54
4 stars
11
3 stars
2
2 stars
4
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being friendly and helpful while others are reported as rude and unprofessional.

Facility Condition

Many reviews mention the poor condition of the facility, describing it as outdated and in need of maintenance.

Delivery Issues

Numerous customers reported problems with lost or delayed packages, leading to frustration and dissatisfaction.

Staffing Problems

Customers frequently noted long wait times due to understaffing, with only one clerk available during busy periods.

Mixed Experiences

While some customers had positive experiences with specific staff members, overall sentiment reflects a lack of consistent quality in service.
  • RR
    RTS
    Oct 13, 2025
    5.0
    The best branch! Very friendly staff!
  • VM
    Valerie Muradian
    Sep 23, 2025
    5.0
    The nicest USPS I’ve been to in a while, the lady (Lenean) was very helpful. Thank you!
  • OA
    Ozzi A10
    Sep 8, 2025
    1.0
    UPS completely screwed me over with this shipment. I had entrusted them with a watch I was sending out to an authenticator, but what the authenticator actually received was a “WeTheCare” package that basically made it clear the original item had been stolen somewhere along the way. To make matters worse, the whole process was being handled under USPS oversight, yet somehow my package was tampered with before it reached its destination. What should have been a straightforward, secure delivery turned into a nightmare of theft and finger-pointing. Do not trust this UPS.
  • CM
    Carlos Mendoza
    Jun 30, 2025
    5.0
    Our nation's deliverer.
  • PB
    Paul Bogdan
    Jun 10, 2025
    1.0
    This building and property is a dump. No efforts in years to landscape or paint lines on the parking lot. The inside looks as if you are in the 90s. Service is ok depending on who helps you. But come on with the upkeep around here, this is disgraceful. I’ve seen more pride in appearance in much worse cities.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.