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Brand Certified

United States Postal Service

2.8
(157 reviews)

Business Details

2801 S Federal Hwy, Fort Lauderdale, FL
33316, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2801 S Federal Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2801 S Federal Hwy, Fort Lauderdale, FL
33316, United States

Hours

Reviews

2.8
157 reviews
5 stars
58
4 stars
13
3 stars
2
2 stars
4
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, many reviews highlight rudeness, unprofessional behavior, and a lack of accountability among employees.

Operational Issues

Numerous complaints about the post office closing early, long wait times, and understaffing, leading to frustration among customers.

Package Handling

There are serious concerns regarding lost or mishandled packages, with multiple reports of packages being delivered to the wrong addresses or going missing altogether.

Facility Condition

The physical condition of the post office is criticized, with comments about it being outdated and poorly maintained.
  • SB
    Shanti Baez
    Feb 6, 2026
    5.0
    LOVE this location! Always greeted with a smile and service is prompt.
  • KS
    Krystal Shaw
    Jan 9, 2026
    5.0
    I had an amazing customer experience yesterday both associates Tyra and Conquila both were super nice, friendly and extremely helpful. The best service I ever gotten at a post office
  • JU
    J M Urdaneta
    Jan 5, 2026
    1.0
    This post office didnt accept my packages, they say they don’t accept more than eight packages so what is the meaning of a post office that won’t accept your mail?
  • DL
    Debbie Lemay
    Dec 6, 2025
    5.0
    Great service! Everything well explained, quick, friendly and kind. Sharmus (sp?) helped me save money and get things I forgot I needed. I'm SO happy that they only accept 8 packages at once. Those online sellers have been clogging up the lines.
  • TA
    T A
    Nov 27, 2025
    1.0
    Arrived there yesterday at 6:30pm this place was supposed to be open but it was closed with no public notice explaining why it was closing early.. many people were arriving there and the place was already closed...I had to drive 40min to another USPS location. Aside from that, horrible customer service at this facility. Staff needs training at this facility ASAP I PAY TAXES, I DESERVE BETTER SERVICE THAN THIS!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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