United States Postal Service

2.7
155 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2801 S Federal Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2801 S Federal Hwy, Fort Lauderdale, FL
33316, United States

Hours

Reviews

2.7
155 reviews
5 stars
56
4 stars
13
3 stars
2
2 stars
4
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful staff, while others praised specific employees for their friendliness and assistance.

Operational Issues

Numerous reviews mention problems with the location's hours, including closing early and not opening on time, leading to customer frustration.

Facility Condition

Customers expressed dissatisfaction with the physical condition of the post office, describing it as outdated and poorly maintained.

Package Handling

There are multiple complaints about lost or mishandled packages, with some customers alleging theft or negligence in package delivery.
  • KS
    Krystal Shaw
    3 days ago
    5.0
    I had an amazing customer experience yesterday both associates Tyra and Conquila both were super nice, friendly and extremely helpful. The best service I ever gotten at a post office
  • JU
    J M Urdaneta
    Jan 5, 2026
    1.0
    This post office didnt accept my packages, they say they don’t accept more than eight packages so what is the meaning of a post office that won’t accept your mail?
  • DL
    Debbie Lemay
    Dec 6, 2025
    5.0
    Great service! Everything well explained, quick, friendly and kind. Sharmus (sp?) helped me save money and get things I forgot I needed. I'm SO happy that they only accept 8 packages at once. Those online sellers have been clogging up the lines.
  • TA
    T A
    Nov 27, 2025
    1.0
    Arrived there yesterday at 6:30pm this place was supposed to be open but it was closed with no public notice explaining why it was closing early.. many people were arriving there and the place was already closed...I had to drive 40min to another USPS location. Aside from that, horrible customer service at this facility. Staff needs training at this facility ASAP I PAY TAXES, I DESERVE BETTER SERVICE THAN THIS!!!!
  • RR
    RTS
    Oct 13, 2025
    5.0
    The best branch! Very friendly staff!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.