Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6759 SW 196th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
111 reviews
5 stars
29
4 stars
2
3 stars1
2 stars
2
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of empathy and professionalism.
Wait Times
Numerous reviews mentioned long wait times, often due to understaffing, with some customers waiting over an hour for service.
Passport Services
The passport application process was frequently criticized for being poorly managed, with complaints about appointments being delayed or not honored.
Facility Condition
Several reviews noted that the location appeared rundown and in need of maintenance, contributing to a negative overall impression.
Mixed Experiences
While many reviews were negative, a few customers did report positive interactions with specific employees, indicating inconsistency in service quality.
JP
Jimmy P
Jan 28, 2026
1.0
Passport appointments mean nothing here. A poor single employee handling mail customers, passport appointments, and all other requests. Hours behind scheduled appointment! Come here as a last resort.
NS
Neetu Singh
Jan 28, 2026
1.0
We just left this office attempting to get a passport renewed. The online website says they accept walk-ins on Wednesdays from 9 to 12.
We got there at 11:30. The lady was less than happy that we had walked in and told us they stopped doing them at 11:30.
The gentleman told us we could wait because they had appointments
Even though she had completed multiple passport applications with other patrons, it almost felt like she was trying to flex her power over us by doing idle jobs in between clients instead of trying to help us. We felt instead of her having any sort of compassion or empathy. She tried to punish us for not having an appointment. We watched her for seven minutes As she slowly taped a box instead of trying to help us, While no customer was in front of her . We just left. I’m very disappointed in the lack of customer service empathy. We pulled our daughter out of school and my husband from work to get there today. Shame on you.
AA
Alaa Albarghouthi
Jan 27, 2026
1.0
We went today to apply for a passport for my daughter, and the service was very disappointing.
The employee handled our IDs carelessly, tossing them back on the counter in a disrespectful way. She also kept leaving for several minutes at a time instead of completing the process efficiently. She did not review the passport application to check if anything was missing.
I asked her twice whether my daughter’s original birth certificate would be mailed back to us, and she completely ignored my question. Later, we received a call saying we forgot the birth certificate. When I returned, it turned out to be a copy — not the original, which is sent with the application. This could have easily been clarified on the phone, or when I first asked.
Very unprofessional and disrespectful service.
MM
Maria
Jan 10, 2026
5.0
This is place is fairly good. The employees do their work, they are very friendly.. Its a clean place. And the wait is less than 10min. Much better than other postal offices. I dont know what people expect from a postal office but this one is good!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 6759 SW 196th Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours for the USPS at 6759 SW 196th Ave?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm or apply in person by bringing two valid forms of ID and a completed application.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby eateries can I visit before or after stopping by this USPS?
You can visit Pedritos Cafe, a Cuban restaurant, or La Casserola, a Latin American restaurant, both located near the Post Office.
Are there any nearby automotive services around the USPS location at 6759 SW 196th Ave?
Yes, nearby automotive services include West Pines Vehicle Service Center, Classic Collision auto body shop, Ultimate Auto Glass & Electronics, U-Haul Neighborhood Dealer for truck rentals, and Tint World for auto glass and window tinting.
What nearby recreational or fitness facilities can I find near this Post Office?
You can visit the British Swim School of Pembroke Pines for swimming lessons, The Grind House Baseball for sporting events, or the Karate Academy gym, all located near the USPS.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: