Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3225 N Hiatus Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
408 reviews
5 stars
62
4 stars
14
3 stars
8
2 stars
12
1 star
312
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Wait Times
Long wait times were frequently mentioned, with customers often waiting over an hour for service.
Appointment Issues
Numerous complaints about canceled or mishandled appointments, particularly for passport services, were noted.
Staffing Problems
Customers expressed frustration over understaffing, with often only one employee available to assist a large number of customers.
Mixed Experiences
While some customers had positive interactions with specific employees, these instances were overshadowed by the overall negative feedback.
MH
Marie Henry
5 days ago
5.0
Went to the sunrise location today 02/28 for walk in passports and was assisted by Kimesha, she was the only person doing passports and was patient and answered all my questions. She was helpful and efficient. She made the process easy and smooth. She was also very knowledgeable. If I could give 10 stars I would.
SH
shivani hakimata
5 days ago
1.0
Service was horrible. The lady helping us, I think her name was Kamisha or something like that, very blingy type of girl, was very courteous at the beginning, even making sure we could be the 1st when we came back for walk-ins the next week, but then she made a clerical error, which was okay at first, but refused to take accountability and was very rude and told us to go elsewhere after we asked her to restart from the top so she could do it right. We had to call the supervisor and even she was telling Kamisha to just do it as it was her job. Kamisha ended up basically giving her responsibilities to another employee.
Honestly don't go here as the employees are mostly incompetent and entitled.
JE
Jessica East
Feb 22, 2026
5.0
the woman employee who did my family’s passport at 11:30 am on 2/20/26 was amazing !!!! she was very informative and helpful and kind. it went such a long way with everything we went through trying to go anywhere else. 10/10 experience.
HS
Hanna S
Feb 17, 2026
1.0
The worst of the worst. They act like they are doing you a favor by being there.
GM
Gigi Melendez
Jan 29, 2026
1.0
Yea well..., not sure who is exactly responsible. The postal service workers were good at the location. However, I paid for an overnight package service $33.25. Although delivery was not guaranteed to arrive the next day, the package was not delivered until January 29th. Thats six days later unacceptable! ALL I CAN SAY IS GOOD THING.I DIDN'T USE SNAIL MAIL., although it was pretty much snail mail, to me. With that being said , not worth the money.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3225 N Hiatus Rd offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, many Post Offices, including this one, accept first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services?
Most locations require an appointment for passport services, which can be scheduled online. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 3225 N Hiatus Rd?
Open Monday to Friday from 8:30 AM to 7:00 PM, and Saturday from 8:30 AM to 2:00 PM. Closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online securely and complete your setup in person by visiting the USPS website. Bring two valid IDs and your application if applying in person.
Are PO Boxes accessible after hours at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for exact times.
What nearby USPS locations can I visit besides this one?
Near this Post Office, you can find other USPS locations such as the Sunrise Post Office and additional USPS branches to serve your mailing needs.
Are there any nearby places where I can grab food or drinks after visiting the Post Office?
Yes, you can visit Keg & Cork Miami, a nearby beer garden and wine bar, or Wilton Wings & Pizza Of Sunrise for food and drinks.
What nearby services could be useful in the area around the Post Office?
Nearby you can find CVS Pharmacy for medical supplies, The UPS Store for shipping needs, and Bitcoin ATM Teller Sunrise - Coinhub for cryptocurrency transactions.
How can nearby places enhance my trip to the United States Postal Service at 3225 N Hiatus Rd?
You can combine your visit with shopping at Four Paws Place pet store, enjoy a haircut at Hair Cuttery, or attend events at River of Grass Unitarian Universalist Congregation nearby.
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