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Visit your local Post Office™ at 3225 N Hiatus Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, with several reviews highlighting a lack of basic customer service skills.
Wait Times
Numerous reviews mentioned excessively long wait times, often with only one employee available to assist a large number of customers.
Passport Services
There were multiple complaints about the handling of passport appointments, including cancellations without notice and unhelpful staff.
Staff Attitude
Several customers noted that staff members displayed a negative attitude, which contributed to a poor overall experience.
Operational Issues
Customers frequently mentioned operational inefficiencies, such as staff being unavailable or not following through on appointments.
IT
Ivelisse Talavera
Nov 17, 2025
5.0
Amazing customer services.
KM
K, Montero
Oct 25, 2025
5.0
Great service. I went with my family for passport services, and the lady was very patient; we were able to complete everything. Thank you very much!
LC
Lenin Celi
Oct 18, 2025
1.0
The service is horrible, the employees' attitude is shameful. They work with a very bad attitude, and on top of that, the woman who served me was eating and was removing food scraps with her nails... The worst USPS.
PH
Peter Here
Oct 9, 2025
4.0
We went on a Wednesday at 12.15 pm. Very quiet at this time, didn't have to wait very long to be served. The lady who delt with us was very professional and polite. Absolutely no problems whatsoever.
Plenty of parking available.
MM
Moses
Sep 27, 2025
1.0
It doesn't matter what day and time you get to this location, you will not get out in less than an hour and a half. They open late and have no concept of customer service. There has been lines out the door with one person going on break leaving everyone waiting. It is supposed to open at 9am and they don't start serving customers until 930. Unacceptable. Please shut this location down or do a staff overhaul. Terrible.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3225 N Hiatus Rd offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, many Post Offices, including this one, accept first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services?
Most locations require an appointment for passport services, which can be scheduled online. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 3225 N Hiatus Rd?
Open Monday to Friday from 8:30 AM to 7:00 PM, and Saturday from 8:30 AM to 2:00 PM. Closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online securely and complete your setup in person by visiting the USPS website. Bring two valid IDs and your application if applying in person.
Are PO Boxes accessible after hours at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for exact times.
What nearby USPS locations can I visit besides this one?
Near this Post Office, you can find other USPS locations such as the Sunrise Post Office and additional USPS branches to serve your mailing needs.
Are there any nearby places where I can grab food or drinks after visiting the Post Office?
Yes, you can visit Keg & Cork Miami, a nearby beer garden and wine bar, or Wilton Wings & Pizza Of Sunrise for food and drinks.
What nearby services could be useful in the area around the Post Office?
Nearby you can find CVS Pharmacy for medical supplies, The UPS Store for shipping needs, and Bitcoin ATM Teller Sunrise - Coinhub for cryptocurrency transactions.
How can nearby places enhance my trip to the United States Postal Service at 3225 N Hiatus Rd?
You can combine your visit with shopping at Four Paws Place pet store, enjoy a haircut at Hair Cuttery, or attend events at River of Grass Unitarian Universalist Congregation nearby.