Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3225 N Hiatus Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3225 N Hiatus Rd, Fort Lauderdale, FL
33345, United States
Hours
Reviews
1.8
401 reviews
5 stars
58
4 stars
14
3 stars
8
2 stars
12
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.
Long Wait Times
Many customers reported excessively long wait times, often with only one employee available to assist a large number of people.
Appointment Issues
Several reviews mentioned problems with passport appointments, including cancellations without notice and staff not honoring scheduled times.
Staff Attitude
Feedback indicated a general lack of professionalism among staff, with many customers feeling disrespected and ignored during their visits.
Facility Management
Customers expressed frustration over the management of the facility, citing understaffing and poor organization as major issues.
- NONenad Ostojic6 days ago5.0Great service. The lady who helped with my passport application was very kind and helpful. Appointments are strictly for passport applications only, and the service was fast and efficient.
- SSStingRayNetJan 5, 20261.0Worst place ever. 30 people in line, one person behind service counter. Like this every time
- JGJeffrey GrantDec 15, 20255.0The passport agent Kemesha was very punctual, professional and patient. I had an appointment for my 6 month old, got to the appointment late……she fit us in and we were still able to get the passport done. She made the process easy and explained everything thoroughly. Definitely will be going back to this location when my son’s passport expires next year.
- CRconcerned ratingsDec 13, 20251.0HORRIBLE!!!!! customer service was a nightmare and they started assisting everyone at 10:30 even though many of us arrived at 9am. After doing the 2 hour long wait, I get received by an extremely rude lady with red eye lashes. I had been genuinely confused on how the passport progress worked and she started screaming at me and giving me unnecessary attitude. It's too early for this..
- HHH HDec 10, 20251.0Some of employees working here have horrible attitude about work ethics. The woman named Camille was even spiteful when I complained about another employee sending the package to wrong address. Simon is the only employee here who wants to help customers. The rest of them don’t even greet or say thank you. They act like customers owe them something. When in fact we pay taxes for their salary, health insurance, vacations and retirement pension.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3225 N Hiatus Rd offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, many Post Offices, including this one, accept first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services?
Most locations require an appointment for passport services, which can be scheduled online. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 3225 N Hiatus Rd?
Open Monday to Friday from 8:30 AM to 7:00 PM, and Saturday from 8:30 AM to 2:00 PM. Closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online securely and complete your setup in person by visiting the USPS website. Bring two valid IDs and your application if applying in person.
Are PO Boxes accessible after hours at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for exact times.
What nearby USPS locations can I visit besides this one?
Near this Post Office, you can find other USPS locations such as the Sunrise Post Office and additional USPS branches to serve your mailing needs.
Are there any nearby places where I can grab food or drinks after visiting the Post Office?
Yes, you can visit Keg & Cork Miami, a nearby beer garden and wine bar, or Wilton Wings & Pizza Of Sunrise for food and drinks.
What nearby services could be useful in the area around the Post Office?
Nearby you can find CVS Pharmacy for medical supplies, The UPS Store for shipping needs, and Bitcoin ATM Teller Sunrise - Coinhub for cryptocurrency transactions.
How can nearby places enhance my trip to the United States Postal Service at 3225 N Hiatus Rd?
You can combine your visit with shopping at Four Paws Place pet store, enjoy a haircut at Hair Cuttery, or attend events at River of Grass Unitarian Universalist Congregation nearby.