The UPS Store

4.1
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4356 in Fort Lauderdale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - From Las Olas Turn Onto Se 4th Ave, Between The Bank Of America Tower & Yolo. Store Is On Your Right.

Details

  • DeliveryNot available

Location

The UPS Store
401 E Las Olas Blvd, Fort Lauderdale, FL
33301, United States

Hours

Reviews

4.1
137 reviews
5 stars
100
4 stars
5
3 stars
4
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Shaun and Steve going above and beyond.

Efficiency

Many reviews highlighted the quick service and minimal wait times, with customers often being in and out in under five minutes.

Cleanliness

Customers noted that the store was clean and well-organized, contributing to a positive experience.

Mixed Experiences

While most feedback was positive, there were notable complaints about poor service from specific employees, particularly regarding handling returns and customer inquiries.

Delivery Issues

Several customers reported problems with package deliveries, including lost items and inadequate responses from management regarding these issues.
  • IR
    Isabella Rodrigues
    2 days ago
    5.0
    Steve and Sean helped me with my 4 returns with several different labels and were so helpful! Best UPS location.
  • DS
    Daniel Stein
    Nov 16, 2025
    1.0
    Customer service nonexistent. 3 guys working there unable to articulate a Hi or thank you. Based on their language skills, attitude, slow and inefficient way of handling stuff is obvious they either hate their job or hate dealing with people. Review based on 3 times this year I have been in that store. Advise is, that UPS location is certainly to be avoided and is to be used as a last resort only.
  • BD
    Beej Das
    Nov 11, 2025
    5.0
    Friendly and efficient, this UPS Store is always staffed with efficient and helpful staff.
  • RP
    Rachel Peticca
    Oct 27, 2025
    5.0
    This store makes my life so much easier! I can’t say enough about the staff—they are amazing. There are a few I see regularly, but even today I worked with a brand-new team member I’d never met before, and he was just as proficient, polite, and respectful. Whether it’s returns, printing, fingerprints, or anything else, they handle it all smoothly. And for this store being so high volume, it’s truly impressive!
  • YD
    Yanique DaCosta
    Oct 19, 2025
    5.0
    I had such a great experience with Joseph and Dishawn at UPS. From the moment I walked in, they were polite, professional, and genuinely eager to help. They didn’t just go through the motions. They anticipated what I needed, offered thoughtful suggestions, and made sure everything was handled smoothly. It’s rare to come across people who take pride in what they do and treat customers with that level of care and attention. Their teamwork, positive attitude, and proactive approach made the entire process effortless. UPS is lucky to have people like Joseph and Dishawn representing the company. They truly set the standard for excellent customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Fort Lauderdale?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.