The UPS Store

3.3
209 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0896 in Fort Lauderdale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mailbox Rental , Notary , Shredding, 5 Minutes From Marina & Airport On Ne Side Of 17th St. & Us1.

Details

  • DeliveryNot available

Location

The UPS Store
757 SE 17th St, Fort Lauderdale, FL
33316, United States

Hours

Reviews

3.3
209 reviews
5 stars
112
4 stars
4
3 stars
8
2 stars
12
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; some customers praised the staff for being friendly and helpful, while others reported rude and unprofessional behavior.

Efficiency

Many reviews highlighted slow service and long wait times, with some customers expressing frustration over the lack of urgency from staff.

Pricing Issues

Several customers complained about unexpected charges for services like printing labels and handling fees, which they felt were excessive compared to other locations.

Store Management

Numerous reviews indicated poor management and organization, leading to a chaotic environment and dissatisfaction among customers.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, particularly praising specific staff members for their exceptional service.
  • SA
    Santhiago Amaral
    Oct 19, 2025
    5.0
    I have been dropping packages here for 10 years and they are always nice and polite.
  • AB
    Alisa Blake
    Oct 4, 2025
    1.0
    I did not like the way they handled my request to ship an item that I had gotten as a gift. The woman at the counter did not even give me a price before assuming that I could afford $100 shipping fee for something I didn’t even pay for. I asked her if there were any less expensive options like United States Post Service and she proceeded to tell me how terrible USPS is and that I no idea how many packages they lose and even if I get it with the tracking and they lose it then I am out of luck. She did not even let me get a word in because she kept talking about how terrible USPS is that the option she gave me was the only option. Also she was on the phone the whole time that she was taking care of me which made me feel like she was not even focused at the task at hand which was a person (me) right in front of her. Needless to say my experience was not a good one at all and even though this store is so close to my home and convenient I do not think I would go there again.
  • LP
    Lyncoln “MusicLync” Peters
    Sep 26, 2025
    5.0
    The ladies there provided the best customer service, assistance and patience that I have ever seen in this industry. They all deserve a raise. I will be coming here more often
  • LN
    L.S Nis
    Sep 22, 2025
    1.0
    They will charge 3 dollars for print the label ! Never happened before with any other UPS store in my experience
  • PS
    Pietro Scudieri
    Sep 18, 2025
    1.0
    Rude, terrible customer service. Avoid if possible

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 11:00 AM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fort Lauderdale offer?

The UPS Store #0896 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.