United States Postal Service

2.2
109 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1880 Eastwest Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1880 Eastwest Pkwy, Fleming Island, FL
32003, United States

Hours

Reviews

2.2
109 reviews
5 stars
25
4 stars
6
3 stars
3
2 stars
7
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times and insufficient staff, particularly during peak hours.

Customer Service

Mixed reviews on staff behavior; while some employees were praised for their helpfulness, others were criticized for rudeness and unprofessionalism.

Passport Services

Numerous complaints about the handling of passport appointments, including cancellations and lack of staff availability.

Operational Hours

Customers expressed frustration over inconsistent hours and early closures, leading to wasted trips.

Overall Experience

While some customers had positive experiences, many reported significant dissatisfaction with service quality and efficiency.
  • SG
    Sandy Gellis
    Dec 29, 2025
    1.0
    If I could give lower I would. This place is a disaster. The post office is supposed to open at 9 AM it is now 9:30 and now one is here. This is not the first time I have had trouble with the post office. Lost mail, stolen checks to name a few. Either get new management or privatize the entire postal service
  • JA
    Jefe Agbeja
    Dec 12, 2025
    4.0
    The place was okay for my first time there, but you can tell they must be stretched thin, only 2 people working and service was a bit slow, but got done none the least
  • DH
    David Harrell
    Nov 24, 2025
    5.0
    The gentleman named Chris was doing a fantastic job Saturday!
  • JR
    Johnson Reed
    Nov 12, 2025
    1.0
    The worst experience ever. Extremely slow and disrespectful staff. A true shame
  • TP
    Teresa Price
    Oct 14, 2025
    1.0
    Closed during government shutdown even though not funded with tax dollars?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.