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Visit your local Post Office™ at 1880 Eastwest Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long wait times and insufficient staff, particularly during peak hours.
Customer Service
Mixed reviews on staff behavior; while some employees were praised for their helpfulness, others were criticized for rudeness and unprofessionalism.
Passport Services
Numerous complaints about the handling of passport appointments, including cancellations and lack of staff availability.
Operational Hours
Customers expressed frustration over inconsistent hours and early closures, leading to wasted trips.
Overall Experience
While some customers had positive experiences, many reported significant dissatisfaction with service quality and efficiency.
SG
Sandy Gellis
Dec 29, 2025
1.0
If I could give lower I would. This place is a disaster. The post office is supposed to open at 9 AM it is now 9:30 and now one is here. This is not the first time I have had trouble with the post office. Lost mail, stolen checks to name a few. Either get new management or privatize the entire postal service
JA
Jefe Agbeja
Dec 12, 2025
4.0
The place was okay for my first time there, but you can tell they must be stretched thin, only 2 people working and service was a bit slow, but got done none the least
DH
David Harrell
Nov 24, 2025
5.0
The gentleman named Chris was doing a fantastic job Saturday!
JR
Johnson Reed
Nov 12, 2025
1.0
The worst experience ever. Extremely slow and disrespectful staff. A true shame
TP
Teresa Price
Oct 14, 2025
1.0
Closed during government shutdown even though not funded with tax dollars?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1880 Eastwest Pkwy?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I submit a first-time passport application at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations can also take your passport photo.
Do I need an appointment for passport services here?
Yes, you generally need to schedule an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the Post Office hours of operation on Saturdays?
The Post Office is open from 9:00 AM to 1:00 PM on Saturdays and closed on Sundays.
Can I get a passport photo taken at this location, and what is the cost?
Yes, passport photos are available by appointment and cost $15.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application. Visit the USPS website to reserve and check pricing.
Is 24/7 access available to PO Boxes in this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary. Check with your local Post Office for specifics.
What nearby dining options are available for customers visiting the Post Office?
Nearby restaurants include Bono's Pit Bar-B-Q for barbecue, Sonic Drive-In for fast food burgers, Subway for sandwiches, and Your Pie Pizza for pizza.
Are there any nearby shopping centers or grocery stores near the Post Office?
Yes, the Town Center At Eagle Harbor shopping center and supermarkets like ALDI USA and Winn-Dixie are close by for convenient shopping before or after your visit.
Which nearby fitness or recreational facilities can I visit in the area?
Jacksonville Athletic Academy, a gym and sports venue, is nearby for those interested in fitness activities.