Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.2
(118 reviews)

Business Details

1880 Eastwest Pkwy, Fleming Island, FL
32003, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1880 Eastwest Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1880 Eastwest Pkwy, Fleming Island, FL
32003, United States

Hours

Reviews

2.2
118 reviews
5 stars
27
4 stars
6
3 stars
3
2 stars
9
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are reported as rude and dismissive.

Passport Processing

Numerous complaints about passport appointment cancellations and unavailability of staff to assist with passport services.

Wait Times

Customers frequently mention long wait times and understaffing, leading to frustration during visits.

Facility Conditions

The post office is generally described as clean and tidy, but there are concerns about the organization and availability of necessary supplies.
  • KM
    kendra Murphy
    Feb 25, 2026
    5.0
    Bianca was working hard and still found a way to acknowledge me & she was very knowledgeable during my passport appointment. Thank you for your kindness
  • KP
    Kedarian P
    Feb 20, 2026
    1.0
    Extremely unreliable, multiple cancelled appointments! Extremely frustrating, this location needs to be investigated.
  • AH
    Ashleigh Henry
    Feb 12, 2026
    5.0
    The folks at the front were LOVELY! I’m truly unsure why this location has such low stars. It was clean and tidy. Completely efficient. Kind and warm! Just a wonderful place to receive help. I was in and out! A man with glasses and broad shoulders, from St. Pete originally, helped me so so much. Both of the folks at the front were warm and so friendly!!!!!
  • HL
    Heather Leigh
    Feb 10, 2026
    1.0
    No one at the counter when I walked in. Prepaid packages literally overflowing off the countertop on BOTH sides. One lady came out and started turning the lights out at 4:40pm. Typical government-run institution. We deserve more for our tax dollars.
  • MB
    Mario Bross
    Feb 6, 2026
    1.0
    The customer service representative today, 02/06/2026 at around 11:40 AM (the only one present at the time), treated people like objects. She would not even look clients in the face, and when asked questions she would respond with sounds like “uhm” or similar dismissive noises. I could clearly see signs of deep depression, anger, and repulsion—probably not specifically toward the clients, but toward the job she was doing or something happening in her personal life. This person needs URGENT intervention. Furthermore, clients do not deserve to be treated this way. She spoke bitterly, talked over clients, and appeared to be holding in a lot of anger. People like this should not be in a customer service position, and probably should not be interacting with any human being other than a psychiatrist. This is the kind of anger that leads people to commit mass violence, because that is honestly what it looked like she wanted to do—at least from my sincere perception.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others