United States Postal Service

2.6
114 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 111 E Clifford Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 E Clifford Ave, Eustis, FL
32726, United States

Hours

Reviews

2.6
114 reviews
5 stars
39
4 stars
2
3 stars
5
2 stars
5
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their friendliness and helpfulness, many customers reported poor service, including unresponsive phone lines and rude interactions.

Delivery Issues

Numerous complaints highlighted problems with package deliveries, including misdelivered mail, packages marked as delivered but not received, and delays in mail delivery.

Management Concerns

Several reviews criticized the management and operational efficiency of the post office, with claims of incompetence and lack of accountability from the postmaster.

Staff Performance

Mixed feedback on staff performance; some employees were commended for their helpfulness, while others were described as lazy or unprofessional.
  • RS
    Royce Sullivan
    Dec 30, 2025
    1.0
    Management and Staff are uneducated on what the laws are for video taping at a US Post Office according to The rules and regulation of the United States Post Office furthermore known as poster 7. Should be required reading for employment.
  • JW
    jessica williams
    Dec 29, 2025
    5.0
    Our Mail lady Electra is amazing! She goes out of her way to make sure we are happy customers and I know we are not the only ones she goes above and beyond for. I truly appreciate everything she does year around. Thank you again, Electra, for another wonderful year of mail delivery. We always have a great experience at the Eustis, Post Office as well. Thank you all!
  • AA
    adwest23
    Dec 18, 2025
    1.0
    9:30 open time, what kind of crap is that
  • BD
    Brendan Dunlop
    Dec 5, 2025
    5.0
    Helpful and rarely lines
  • CW
    collin walker
    Nov 18, 2025
    1.0
    Why have a phone if it rings and rings until it goes to dial tone? Bad customer service, they don't care about you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.