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Brand Certified

United States Postal Service

2.0
(173 reviews)

Business Details

11432 N Williams St, Dunnellon, FL
34432, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11432 N Williams St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11432 N Williams St, Dunnellon, FL
34432, United States

Hours

Reviews

2.0
173 reviews
5 stars
33
4 stars
7
3 stars
8
2 stars
6
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their helpfulness, many customers reported rude and unprofessional behavior from staff, particularly from management.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and inconsistent delivery service were noted, with many customers expressing frustration over ongoing issues.

Phone Accessibility

Customers frequently mentioned difficulty in reaching the post office by phone, with many calls going unanswered.

Staff Performance

Some employees were recognized for their efficiency and kindness, but overall, there were significant concerns about the professionalism and competence of the staff.
  • LG
    Lisa Marie Givens
    6 days ago
    5.0
    Excellent service. They're always happy to help
  • TL
    Thresa Leifheit
    Feb 18, 2026
    1.0
    Went to mail a package so to avoid another stop I purchased a $25 Google card. The receipt even said it was rejected but tr usting they know the job I left . Had to come back and they wouldn't refund my cash. I have to jump through post office hoops. 45 minutes waiting in lines. And our mail delivery is better but still not what it could be.
  • OP
    Olivia Peterson
    Feb 17, 2026
    5.0
    Danielle and Michael are incredible and knowledgeable about their work. Both are kind, calm, and composed. Thank you for your work :)
  • SR
    Suckit Reallygood
    Jan 27, 2026
    1.0
    While in line a lady called Barbara cursed out the employee, used cursed words while talking to the customer and spoke to her workers in a very rude unprofessional manner. This kind of behavior needs to be escalated and frown upon regards her unprofessional behavior at a federal workplace. This has not been the nor the first nor second time I've witnessed this. Even by the sidewalk by the back you can hear how nasty she insults at her employees when I'm on break across the street. Totally unprofessional!
  • AH
    Allison Helms
    Jan 21, 2026
    1.0
    Horrible Horrible Horrible!!!! The postmaster is the problem at this post office! She can’t control her employees, so they do t care if you get your packages or not! NOBODY at Dunnellon PO takes any pride in their work! I’ve had 11 packages this week alone that I’ve had to go pickup because the carrier is too lazy to put them on the box.!!! Clowns

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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