Business Details
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Visit your local Post Office™ at 11432 N Williams St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
167 reviews
5 stars
30
4 stars
7
3 stars
7
2 stars
6
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees lacking professionalism and empathy.
Package Handling
Numerous complaints about lost packages, misdelivered mail, and packages being marked as delivered when they were not.
Communication Issues
Customers frequently mentioned difficulties in reaching the post office by phone, with calls going unanswered.
Operational Capacity
Feedback indicated that the post office struggles with its capacity to handle the volume of customers and mail, leading to delays and service issues.
Positive Staff Experiences
Some customers highlighted individual employees who provided excellent service, contrasting with the overall negative experiences.
- KJK J3 days ago1.0If I could do less than one star I would! Just moved here ( unfortunately) worse mail service ever! Someday they just decide not to come at all. If they come it's 7 or 8 pm, not kidding! I complained in person, she said I'll tell the supervisor. No change a week later. Disgraceful.
- IIianimal ianimalNov 15, 20255.0I’ve been goin here a lot lately. I think the employees they have there do a pretty good job honestly. I refuse to press the smiley face on the screen at the counter because touching something so many others have been touching all day is just nasty but I’m surprised all the bad reviews. I go in I drop a package off they scan it and give me a receipt. Good post office in my opinion. I think that boomers in Florida just love to find things to complain about. Don’t believe the bad reviews about this post office. They all do a good job.
- ASArman Serrano (Arman S)Nov 6, 20251.0Ongoing Mail Delivery Issues. I’m very disappointed with the service at the Dunnellon USPS office. I have Informed Delivery, so I know exactly what mail I’m supposed to receive — yet many pieces never arrive. I’ve seen the USPS truck stop at my neighbor’s house through my security cameras but skip mine entirely. I’ve gone to the office more than three times to report this issue, and every time I’m given a different story. The supervisor is completely unhelpful, unprofessional, and seems unwilling to take responsibility. Thankfully, one of the clerks at the counter has tried to assist me and helped locate some of my missing mail, but several items were found marked “Return to Sender – Undeliverable” even though my address is correct. Others were never found at all, and some were discovered sitting in canvas basket mixed with undelivered mail. How is it possible that some of my mail arrives while other pieces never do? This is unacceptable. I will be contacting the USPS Office of Inspector General (OIG) to request an investigation into the mail carriers and management at this location. I’m not the only one experiencing this problem — other residents have the same complaints, and nothing is being done.
- HSHunter SmithNov 4, 20251.0Single handedly the worst post office. I choose to go to crystal river when I need help, the people in the store are rude and could care less. I've called and no answer for the past hour :). Sadly I can't choose what post office my mail comes from. The mail carries cant even deliver mail to the correct address, my neighbors and myself have to do that for them.
- R_Rogue _83Oct 24, 20251.0Can't never get them to answer the phone. Horrible service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 11432 N Williams St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I submit a first-time passport application at this Post Office?
Yes, this Post Office accepts first-time passport applications, and most locations also take passport photos. Be sure to complete and print your application form before applying.
Is an appointment required for passport services at this location?
Most Post Offices with passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 11432 N Williams St?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office with two valid IDs. Online reservations and availability can be checked at the USPS website.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this location directly for details.
What nearby dining options are available if I want to grab a meal after visiting the Post Office?
Nearby you can find Riviera Maya Mexican Restaurant, Rainbow Square shopping center with various eateries, Breakfast Station for brunch, Pavarotti's Pizza, SUBWAY, and Taco Bell for fast food options.
What financial services are close to the United States Postal Service at 11432 N Williams St?
Cadence Bank and Regions Bank are nearby if you need banking or financial services before or after your visit to the Post Office.
Are there any health or wellness centers near this Post Office location?
Yes, Rainbow River Medical, Quick Care Med, and DocMJ Doctors Marijuana are nearby if you require medical, family practice, or alternative wellness services.
Where can I find automotive services near the United States Postal Service at 11432 N Williams St?
Nearby options include Anderson's Affordable Auto LLC for car sales and repairs, NAPA Auto Parts, and O'Reilly Auto Parts for parts and supplies.