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Brand Certified

United States Postal Service

2.4
(224 reviews)

Business Details

1700 NW 97th Ave, Doral, FL
33172, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1700 NW 97th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1700 NW 97th Ave, Doral, FL
33172, United States

Hours

Reviews

2.4
224 reviews
5 stars
70
4 stars
8
3 stars
3
2 stars
3
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing specific employees as particularly problematic.

Long Wait Times

Numerous reviews mention consistently long lines and inadequate staffing, leading to frustrating wait times for customers.

Package Issues

Many customers reported lost or misdelivered packages, with some expressing concerns about the reliability of the postal service at this location.

Mixed Experiences

While some customers praised specific employees for their helpfulness and friendliness, these positive experiences were overshadowed by the overall negative feedback.
  • YS
    yunet sam
    Feb 5, 2026
    5.0
    A mi me trataron excelente, me buscaron mi paquete y fueron muy amables.
  • MP
    Mary Pérez
    Jan 29, 2026
    1.0
    The worst customer service.
  • AR
    Adriana Rodriguez
    Jan 22, 2026
    1.0
    There is always a long line, only one person working servicing the horrible lines even when they have 4 service stations, it is unbelievable the amount of time you spend here on top of it you pay for Priority Express which is supposed to be next day and now they tell you it will be 2 days but they will still charge the next day fee!!!
  • WP
    Wilson Porrata
    Nov 19, 2025
    1.0
    Lo peor para envíos de paquete
  • JJ
    Jace
    Nov 18, 2025
    5.0
    I have never had any negative experiences at this location. I’ve gone like 3 times and the staff is always really nice and helpful and answers all my questions with patience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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