Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1700 NW 97th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unhelpfulness.
Efficiency
Many customers experienced long wait times and inadequate staffing, leading to frustration.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing distrust in the handling of their mail.
Staff Attitude
Several reviews highlight a lack of professionalism and poor attitude from employees, impacting customer experiences.
Mixed Experiences
While some customers report positive interactions, a significant number express dissatisfaction with service quality.
WP
Wilson Porrata
5 days ago
1.0
Lo peor para envíos de paquete
JJ
Jace
6 days ago
5.0
I have never had any negative experiences at this location. I’ve gone like 3 times and the staff is always really nice and helpful and answers all my questions with patience.
TB
Tyson Broach
Nov 10, 2025
1.0
They got somebody smartass Grandma up there working the phone that can't hear anything
MP
Mafer Penagos
Oct 23, 2025
5.0
Based on my own experience the customer service was great, I was in and out in less than 3 min. The young lady at the counter was very nice, cordial, and greeted us with a big smile. Will definitely be back.
AA
Amanda Arvidsson
Sep 24, 2025
5.0
Went there to pick up a package that required signature. They were fast, well staffed, and all the employees were very nice ☺️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1700 NW 97th Ave offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS branch?
The Post Office is open Monday to Friday from 8:30 AM to 5:30 PM and is closed on weekends.
How can I get a PO Box at this location?
You can reserve a PO Box online and complete setup in person; bring two valid IDs and your application if applying directly.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
What nearby places can help me with logistics and shipping services?
Nearby places like ROAD LOGISTICS, A Customs Brokerage, Inc., and The Freight Club provide additional freight and cargo services that can complement your USPS shipping needs.
Where can I find a nearby coffee shop to visit after my USPS trip?
Kapsulyst and Starbucks are nearby coffee shops where you can relax and enjoy a beverage after visiting the Post Office.
Are there any nearby postal locations for alternative services?
Nearby postal counterparts include the Doral Post Office, Post Office-Doral Branch, and another United States Postal Service location, providing more options for your postal needs.
How can nearby businesses support my shipping and packaging needs?
Stores like Flora Pack, which offers packing supplies and flowers, and Arrowmail Print + Mail Services can help with packaging and mail-related services alongside USPS.