United States Postal Service

3.0
178 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1455 NW 107th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1455 NW 107th Ave, Doral, FL
33172, United States

Hours

Reviews

3.0
178 reviews
5 stars
81
4 stars
8
3 stars
1
2 stars
2
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness, particularly Michael, while others received complaints for rudeness and unprofessional behavior.

Operational Hours

Many customers reported issues with the posted operational hours, stating that the location often closes earlier than advertised, leading to frustration.

Package Handling

Several reviews mentioned lost packages and poor handling of shipments, raising concerns about the reliability of services at this location.

Staffing Issues

Customers frequently noted that the location is often understaffed, leading to long wait times and inadequate service.
  • AR
    Anna Ruiz
    Dec 23, 2025
    5.0
    Michael is the best person I came across from any usps locations, and I ship a lot!! He it’s always so helpful! I go to the location anytime I can just because of him, he should be recognized for his amazing work!
  • CC
    Cindy C
    Dec 12, 2025
    3.0
    I've been coming to this post office for years. It gets the job done, and conveniently located (inside International Mall) Plenty of parking available if mall is empty. And yes, the people aren't lying when they say terrible customer service. It definitely seems like they don't want to be there at all, and their attitude can definitely be ill received by people who are more timid. I've shipped packages using this place for years. Nothing has ever gone missing. So they're clearly doing something right. Maybe all the energy that they aren't using for customer service goes toward making sure everything's sorted properly. Lol. just don't go in here expecting miserable humans who hate their job or they’re just miserable with their lives sort of attitude. I believe the value is good. I save a lot shipping here than going to a privately owned shipping company. And there's a diversity of services offered, from shipping things, to sending certified mail, to private PO boxes (I recommend going the UPS route for those, toh) but it's a good store.
  • RR
    Richard Rios
    Dec 5, 2025
    5.0
    Since the agent located at the Mobil station was closed down, this is the only PO in West Doral.
  • LZ
    L Z
    Nov 21, 2025
    1.0
    It is closed permanently
  • TB
    Tyson Broach
    Nov 10, 2025
    1.0
    They won't answer the phone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.