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Brand Certified

United States Postal Service

2.3
(150 reviews)

Business Details

175 Main St, Destin, FL
32541, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 175 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
175 Main St, Destin, FL
32541, United States

Hours

Reviews

2.3
150 reviews
5 stars
44
4 stars
5
3 stars
0
2 stars
5
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and unprofessional behavior.

Efficiency

Customers frequently report long wait times and understaffing, leading to frustration during busy periods.

Delivery Issues

Numerous complaints about delayed or misdelivered packages, with some customers expressing concerns about the reliability of mail delivery.

Facility Condition

The post office is described as poorly maintained, with issues such as inadequate lighting and cleanliness being noted.
  • SS
    Sneakerkraves
    Feb 13, 2026
    1.0
    Terrible
  • LG
    Lori Gauthier
    Dec 30, 2025
    5.0
    With the help of Google Maps, this post office was very easy to find. We are traveling cross country in our RV and I always appreciate meeting the friendly locals. The gentleman that waited on me here was over-the-top cheerful and friendly! The office has ample parking and is clean and well-maintained.
  • NL
    Nielsen Property Services LLC
    Dec 16, 2025
    1.0
    So today i went to drop off EDDM at the post office and ran into this man child having a bad day. It was a few thousand pieces with an odd number on each route which is almost guaranteed on any route. I get to the counter and he immediately gets a condescending tone with me about a few sections on the form that weren’t filled out. I explained to him that i needed a pen and had just printed the forms at UPS nextdoor. All it needed was a signiture and the total number of bundles of 100. So since naturally there was an odd number of residents on each individual route, i explained to him that i needed just a moment to figure that up. He immediately huffed and said “lets see, its x ammount of pieces so divide that by one hundred”. I paused and looked at him realizing that he had zero clue how to handle an EDDM transaction yet still roped himself into a confrontation with someone that does this a LOT. I tried being nice and flipped the paper around to circle and explan things to him but he took this as me challenging him and said he wasnt going to help me and that my mail would be held up. Literally said he’d make sure it was held for a week or so. Well that’s where he crossed the line. Thats a felony. I’ve never been the kind of person to even let one single condescending comment slip. Somebody says something condescending to me, and we are talking about it right there on the spot regardless of how many people are around. So as I’m sttaightening this man child out, the post master comes out of her office (she heard it all) asking me not to talk rude to her employees. Totally disregarding the fact that this government employee just blatantly threatened to hold my mail over his ego trip. So me, being 100% correct and having nothing to hide, called and reported this for what it was. A threat to commit a felony… Good thing is, they have a few cameras in there so there’s no denying what transpired. Hopefully US Postal Service will coach these folks on being humble.
  • ZJ
    Zach Jones
    Sep 22, 2025
    5.0
    Kiana and the entire team here are always so friendly and helpful. Patrick, our carrier, and everyone we've interacted with have been wonderful. We're grateful to them all!
  • SB
    Stephen Barron
    Jan 12, 2022
    1.0
    Just not getting mail anywhere near supposed delivery times. Like mail forwarded from VT to my Tallahassee address since mid Nov finally returned back to VT 1/6 saying undeliverable... signed up for tracking details on my priority deliveries and currently my delivery that was expected on 1/10 arrived in Tallahassee this am on the 12th at 902 am, went to pick up and said they needed to deliver. Tracking update said left Tallahassee at 11:13 for delivery and it is now after 5 and still no delivery...like where is my package now? Terrible unreliable and use Covid as excise for incompetence

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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