United States Postal Service

2.2
150 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 336 E New York Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
336 E New York Ave, Deland, FL
32724, United States

Hours

Reviews

2.2
150 reviews
5 stars
40
4 stars
6
3 stars
3
2 stars
2
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and dismissed.

Delivery Issues

Frequent complaints about lost, misdelivered, or delayed packages, leading to frustration among customers.

Long Wait Times

Customers reported long lines and slow service, especially during busy periods, with insufficient staff to handle the volume.

Communication Problems

Many customers experienced difficulty reaching the post office by phone, with calls often going unanswered.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment was negative, indicating a lack of consistent service quality.
  • MC
    Madilyn Catchings
    Nov 14, 2025
    1.0
    Extremely difficult to receive help! No way to contact an actual person!
  • KK
    Krishan Khalsa
    Nov 7, 2025
    1.0
    These are unbelievably rude employees at this postal office!! I was there several minutes before they close and wanted to send off an envelope. The guy there told me , it would take too long to fill out the form and that I should come tomorrow again. I said I will hurry up to fill out the form, I started filling out the form when they closed the blind in front of my eyes, me still being inside this office! How unbelievably rude to treat their customers like that. Because of us they have a job and on top they are supported by the taxpayer's money! Fire these rude people immediately and hire deserving employees who are happy to have a job and treat their customers with dignity! Unbelievable!!!
  • JT
    John Triplin
    Sep 29, 2025
    1.0
    I've been waiting for a mailbox keys for over a month. As of today I still haven't received it
  • PA
    Paul Adragna
    Sep 22, 2025
    1.0
    These people straight up refuse to help a disabled person today everyone that’s working on this state should be fired.
  • SS
    SŁY
    Sep 8, 2025
    1.0
    Refused to print shipping label when it is a label already paid for.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.