United States Postal Service

2.2
151 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 336 E New York Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
336 E New York Ave, Deland, FL
32724, United States

Hours

Reviews

2.2
151 reviews
5 stars
40
4 stars
6
3 stars
3
2 stars
2
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and dismissive attitudes from employees.

Delivery Issues

Customers frequently reported problems with mail and package delivery, including misdeliveries, delays, and lost items, leading to significant dissatisfaction.

Communication Problems

Many customers experienced difficulties reaching the post office by phone, with long wait times and unresponsive service contributing to frustration.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned heavily towards negative experiences, indicating a lack of consistent service quality.
  • AB
    Andrea Blandford
    Dec 17, 2025
    1.0
    The lady who assisted me today at around 2 pm was rude and unhelpful.
  • MC
    Madilyn Catchings
    Nov 14, 2025
    1.0
    Extremely difficult to receive help! No way to contact an actual person!
  • KK
    Krishan Khalsa
    Nov 7, 2025
    1.0
    These are unbelievably rude employees at this postal office!! I was there several minutes before they close and wanted to send off an envelope. The guy there told me , it would take too long to fill out the form and that I should come tomorrow again. I said I will hurry up to fill out the form, I started filling out the form when they closed the blind in front of my eyes, me still being inside this office! How unbelievably rude to treat their customers like that. Because of us they have a job and on top they are supported by the taxpayer's money! Fire these rude people immediately and hire deserving employees who are happy to have a job and treat their customers with dignity! Unbelievable!!!
  • JT
    John Triplin
    Sep 29, 2025
    1.0
    I've been waiting for a mailbox keys for over a month. As of today I still haven't received it
  • PA
    Paul Adragna
    Sep 22, 2025
    1.0
    These people straight up refuse to help a disabled person today everyone that’s working on this state should be fired.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.