United States Postal Service

3.2
134 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 212 E Hillsboro Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
212 E Hillsboro Blvd, Deerfield Beach, FL
33441, United States

Hours

Reviews

3.2
134 reviews
5 stars
65
4 stars
6
3 stars
4
2 stars
6
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of assistance.

Mail Delivery Issues

Numerous complaints about lost mail and packages, with customers expressing frustration over unreliable delivery and negligence in handling important items.

Facility Accessibility

Suggestions for improvements in accessibility, such as automatic doors for disabled individuals, were noted alongside some positive comments about the cleanliness and organization of the facility.

Staff Performance

While some employees received commendations for their efficiency and friendliness, others were reported to be unprofessional and dismissive, leading to a lack of consistent service quality.
  • RA
    Rita Aleksandrovna
    2 days ago
    2.0
    How about put in paper in self checkout machine if you know it’s the weekend and the post office is gonna be closed.
  • DD
    Deb
    Dec 4, 2025
    3.0
    They need to have an automatic door entrance for people with disabilities.
  • EV
    Evelyn Villa
    Nov 13, 2025
    5.0
    Buen servicio
  • TB
    Terri B
    Nov 4, 2025
    5.0
    Had a delivery that would have been returned to sender. Spoke with Julio and he was very helpful and assured me that it would be redelivered the next day. Thanks Julio!
  • PA
    P Anna
    Oct 31, 2025
    1.0
    Friday at 3:20 pm walked up to Sammy to ship a package. It was obvious that Sammy was not in the mood to offer any type of quality customer service to anybody. Perhaps someone should teach Sammy not to loudly smack and pop her gum while pointing to a wall without offering any type of help or information and expecting you to simply figure it out. She was clearly irritated with her role and responsibilities as a representative of USPS. My interaction with her lasted less than five minutes, but the amount of lip, smacking gum chewing, The lack of professionalism and customer service from this individual was shocking. But what was even more shocking is two of her peers just stood there and watched her perform in this manner.. considering us tax payers pay her salary, we deserve better. USPS find better quality employees.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.