The UPS Store

4.5
359 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3646 in Deerfield Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Palm Trail Plaza At South Military Trail And Sw 10th.

Details

  • DeliveryNot available

Location

The UPS Store
1121 S Military Tr, Deerfield Beach, FL
33442, United States

Hours

Reviews

4.5
359 reviews
5 stars
304
4 stars
7
3 stars
2
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees like Ilene, Cherise, and David.

Manager Behavior

The store manager, Ilene, received mixed reviews; while some praised her for being helpful and creating a positive environment, others criticized her for being rude and dismissive towards employees and customers.

Service Efficiency

Many customers noted the quick and efficient service, with minimal wait times and staff readiness to assist.

Pricing Concerns

Several reviews highlighted dissatisfaction with pricing, particularly regarding shipping costs and packaging fees, leading to feelings of being overcharged.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a positive customer experience.
  • EE
    Eguintz Eugene
    Nov 13, 2025
    5.0
    David was very helpful!
  • MV
    Maria Vegas
    Oct 28, 2025
    1.0
    I gave one star, but wanted to give no stars for the manager at this store. I use this store to ship all my and my mom’s packaging. It’s closer to home. But every time I’m in the store I see that the manager, I believe her name is Ilene, she is very rude to her employees, she uses her “manager” tile well, but not in a good way. Always treating the employees with some kind of disrespect, especially towards new employees that are learning, if you are not willing to take your time and explain to the new employees how things are done, then don’t be rude especially in front of customer’s. Please be polite, nobody needs rude managers around daily. Always saying something with an attitude, trust me, if we the customers can tell imagine how everyone works daily with a heavy environment. She needs to learn how to treat her employees better, so they work without waiting for a rude comment, also, sometimes yes, as humans we make a mistake that can be fixed quickly, she does not have to make her employees feel uncomfortable in front of the customers, if she does this in front of customers, image what is said after. It’s very uncomfortable. All of the employees do their best, they do amazing work. The manager just needs to see past her rude self. But for all the employees (not the manager) deserve 5 stars. All the employees which I don’t know their names, they always polite, with smile and do help even when they do not know what to do and that’s where the manager should help politely.
  • BU
    Black Unicorn
    Oct 21, 2025
    5.0
    Aaron was very knowledgeable helpful thanks for good customer service
  • AC
    Alessandra De Carvalho
    Oct 13, 2025
    5.0
    Greta customer service. Everyone was very nice. Gabriel took care of our packages always with a smile , polite young men.
  • SS
    Susana
    Oct 11, 2025
    5.0
    Every employee in this store are always to help the customer. They always try to help with a smile y good moods.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3646 in Deerfield Beach offer?

The UPS Store #3646 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.

What are the opening hours of The UPS Store #3646?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 5:00 PM, and closed on Sundays.