United States Postal Service

2.9
232 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 Bill France Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 Bill France Blvd, Daytona Beach, FL
32114, United States

Hours

Reviews

2.9
232 reviews
5 stars
96
4 stars
12
3 stars
11
2 stars
9
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and unprofessional behavior.

Efficiency

Customers frequently mention long wait times and insufficient staffing, leading to frustration during visits.

Package Handling

There are numerous complaints about misdelivered packages and poor handling of mail, with some customers reporting lost items.

Appointment Issues

Many customers experienced problems with passport appointments, including cancellations and lack of staff availability.

Overall Experience

While some customers report positive experiences, many express dissatisfaction with the service quality and operational inefficiencies.
  • PA
    Patricia Andrade
    5 days ago
    5.0
    The person who helped me was very good and helpful, thank you!
  • VT
    Vladimir Torres
    Jan 3, 2026
    5.0
    Sus empleados son excelentes
  • NC
    Nathalie Cespedes
    Dec 6, 2025
    5.0
    Went for my baby’s first passport and it went great, we had appt so didn’t have to wait. The attention from Frederick was amazing, so polite and friendly, we really appreciate his patience taking our daughter photos
  • RM
    Rachel Mundy
    Dec 6, 2025
    5.0
    My husband and I went to this location for the passport center to get our passports updated as well our daughter’s passports. Frederick helped us and made the entire process so simple and smooth. We made an appointment easily online and brought all the necessary documents. He also did well with giving us time to calm my toddler daughter to get her a nice picture.
  • TE
    Taisha Encarnacion
    Nov 28, 2025
    5.0
    This post office in Daytona Beach is honestly one of the most helpful and organized locations I’ve ever been to. The staff is always friendly, patient, and willing to go the extra mile to help you with whatever you need. The line moves fast, the building is clean, and the service feels personal. A huge bonus is that they offer passport appointments, which makes the whole process so much easier and stress free. If you want great customer service and a smooth experience, this is the place to go!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.