United States Postal Service

1.8
166 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 11528 W State Road 84 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11528 W State Road 84, Davie, FL
33325, United States

Hours

Reviews

1.8
166 reviews
5 stars
28
4 stars
5
3 stars
2
2 stars
6
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely rude and unhelpful staff, with many customers expressing frustration over the negative attitudes of employees.

Professionalism

Customers report a lack of professionalism, with staff often seen on their phones and displaying dismissive behavior towards patrons.

Management Issues

There are calls for management to address the ongoing issues with staff behavior, as many reviews indicate a consistent pattern of poor service.

Service Efficiency

Customers frequently mention long wait times and inefficiency in service, contributing to a negative overall experience.

Lost Packages

Several reviews indicate issues with lost packages and inadequate responses from staff when problems arise.
  • VD
    Veronica Delgado
    Oct 8, 2025
    1.0
    The worst service I've ever received. The receptionist refused to help me. She had a bad attitude from the moment I asked her to place an order, and she kept using her phone. I will definitely not return to this store.
  • CL
    Cammilla Lynn
    Sep 22, 2025
    1.0
    Some of the most rude and unfriendly post office workers here. Don’t take it out on the rest of us when if you hate your job. Get a new one. Rude rude rude rude!!!
  • IB
    ilya bezverhy
    Sep 20, 2025
    5.0
    I got my problem with an international l shipment resolved quickly and professionally
  • MM
    MFon
    Sep 16, 2025
    1.0
    The rudest employees I have ever met. Not even rude to me. I just went in to mail something. I couldn’t believe the disrespect they had for their customers and so rude to a few others on line.
  • TM
    Tiffany Junk Mail
    Sep 3, 2025
    1.0
    I came to this facility today and was greeted, eventuall by a woman whose name was either Bernadette or Fernandette. After making me wait far too long to even reach the front desk, she delivered nothing but attitude. She insisted I purchase tape and wait behind someone else, despite the fact that I was already there and quickly taped my boxes myself. She then disappeared to the back, returned, and flat out refused to serve me. Considering I’m recovering from a medical procedure and wasn’t feeling well, her dismissive behavior was not only unprofessional, but downright hostile. Suddenly, the 1.4-star rating this place has makes perfect sense. In fact, 1.4 feels overly generous. Customer service this abysmal should be a case study in how to drive away business. If this location ever closes its doors, it won’t be hard to see why. I needed to go to the previous location.I just left in weston where i'm always treated correctly off of state road 84. as a public servant and a first responder, i'm appalled by this type of behavior from Bernadette. surely, the united states postal service will make corrective actions for this poor behavior that has seemed to have gone on for quite some time.Hence the previous reviews. and I can assure that I will be getting follow up email regarding how this situation was rectified at 11528 W State Rd 84, Davie, FL 33325. Surely you could go right to the website and see all of the negative reviews.And they all appear to be about the same woman.I even noticed a photograph of her posted by another party.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.