United States Postal Service

1.8
171 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11528 W State Road 84 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11528 W State Road 84, Davie, FL
33325, United States

Hours

Reviews

1.8
171 reviews
5 stars
28
4 stars
5
3 stars
2
2 stars
7
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over the negative attitudes of employees.

Staff Behavior

Several customers reported unprofessional behavior, including dismissive attitudes, lack of assistance, and employees being preoccupied with personal matters instead of serving customers.

Service Efficiency

Customers noted long wait times and inefficiency, particularly when the staff is unhelpful or slow to respond to requests.

Product Availability

Frequent complaints about the lack of essential supplies, such as stamps and packaging materials, were mentioned, indicating poor inventory management.
  • AE
    Aaryo Eteshami
    6 days ago
    1.0
    Easy to tell why this location barely has over a 1 star rating. The most unfriendly, unhelpful postal office you can go to. If you want to deal with long lines, unhelpful/rude staff that scroll on their phone while you’re talking to them, and lost packages with no explanation this is the place. Go to any other USPS location if you plan on getting anything done.
  • FM
    Fatima Montoya
    Dec 18, 2025
    1.0
    Very disappointing experience. The staff was rude and poorly behaved. I only went because I needed to send a package, but if I had another option, I would have chosen UPS without hesitation. Truly terrible service. Not recommended.
  • LS
    lindsey stoughton
    Dec 18, 2025
    1.0
    There is a dark skinned woman with dreads that works here who is extremely unfriendly, unhelpful, and rude. I have been coming here for years and have decided today I will no longer return. I needed assistance with boxing an item, I am 9 month pregnant, and she told me to go to the back of the line after waiting for thirty minutes. It saddens me that USPS allows this after multiple reviews on this individual. Will take my business to fed ex going forward.
  • BB
    B B
    Dec 18, 2025
    2.0
    Typical government operations. One slow employe with no personality. Do not come here if you are on any type of time crunch and there are more than 2 people in line. You will need to pack a lunch! I’ve never seen a service worker roll their eyes at a customer… but today I did. Happy Holidays.
  • MT
    maria Taylor
    Dec 8, 2025
    1.0
    Everytime I come to this post office, the staff is so rude. Worst attitude ever! Even if you ask a simple question, they answer sarcastically and rolling of the eyes. So disrespectful! They must really hate their job, but that doesn't make it okay to treat customers the way they do. From now on I will drive the extra for miles to go to another post office. One other note, they are always out of supplies. They never have priority envelopes or boxes and today I needed to buy stamps and they don't have stamps. What post office doesn't have stamps!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.