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Visit your local Post Office™ at 3850 S University Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted the rudeness and unprofessional behavior of staff, particularly a clerk named Melody, leading to a consistently negative customer experience.
Staffing Issues
Customers frequently noted long wait times due to insufficient staffing, with many instances of only one employee handling a large number of customers.
Facility Condition
The post office was described as poorly maintained, with complaints about cleanliness and the overall atmosphere being unwelcoming.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating that experiences can vary significantly.
Inefficiency
Customers expressed frustration with slow service and inefficiency, often comparing the experience to that of the DMV.
TF
Thea Forchunutone
6 days ago
1.0
I am filing a complaint against the Davie Post Office @ 3850 University Dr . Davie Fl. 33328
I have had numerous bad experiences with the clerks in the past ,but last and final visit to the Davie P.O has been the worst.
I filed an online claim for a damaged item and received a letter informing me to bring the item for inspection to my local post office. Once it was my turn in line, the clerk explained she didn’t handle the claim the clerk to her right (Melody)did. She passed the form I gave her to the other clerk and I stepped to her side, She yelled at me and said I am not ready for you. I tried to explain the other clerk told me to come here. I stepped away and waited about 10 mins for her to call me. Once I started explaining my reason for being there she said did you say you were the shipper of the broken item? I answered yes. She said your claim is no longer valid. I asked why she said the receiver needed to file the claim. This is not true. I left and called U.S.P.S customer service and they agreed. The clerk’s name is Melody . After I filed my complaint with U.S.P.S I received a call from the branch MGR Miss Dixon, she said come in and we will process the package. I get there and then told Melody is off until Friday to come back at 11am Friday. I get to the Davie Post Office at 11 am and Miss Dixon said Melody is busy and has to run to the bank and take a brake. I asked how long? And she said that she doesn’t know. She also said I have your number and will call you when she is able to help you. I told her I would wait in my car.
I decided to go to another post office because of the fear of Melody not handling my claim correctly in retaliation. It is now 3pm and Miss Dixon thinks I am still sitting in my car. It has now been 4 hrs.
, The Davie Branch needs to be investigated.
Melody need to be remove and not allowed to deal with customers.
GC
Grigory Che
Oct 20, 2025
1.0
I just needed to send a letter. I stood in line waiting while the clerk chatted with her friend for about 20 minutes. But when it was finally my turn, she suddenly clammed up and couldn’t explain what I needed to do to send it. Completely useless employees and post office. Just shut that place down already.
SS
SMHGA
Oct 2, 2025
1.0
Standard letter size .80 oz should’ve have been charged $.78cents but one of the lady either so dumb or deliberately over charged me for large envelope $1.68. Then I confronted her and ask double check she insisted that it only give her large envelope option maybe she didn’t want to find how to do her job correctly . I should have just asked her for stamps and stick it on the letter and call it day.
RJ
RUOYU YUAN (JOYU)
Sep 26, 2025
1.0
This USPS branch is extremely disappointing. The representative here shows obvious discrimination, especially toward Asian customers. While treating white and Black customers politely, he was impatient and dismissive toward me. He didn’t even let me finish my sentence before cutting me off, saying it was impossible and that I was wasting his time. The so-called “help” he provided was completely useless.
While waiting in line, I also saw employees arguing with each other about who should serve which customer — clearly not a professional or healthy work environment. The entire atmosphere felt hostile, like customers were treated as less than human.
On top of that, the facility itself is in poor condition: the layout is dark, the exterior walls are dirty, and it doesn’t look like a government institution at all. This is not the standard the USPS should represent.
BC
Big Smiles Adult Day Care
Sep 18, 2025
5.0
9:30 in the morning. No one inside. Staffs ladies were lovely and super helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Davie, FL?
The United States Postal Service is located at 3850 S University Dr, Davie, FL 33328.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
How much does a passport photo cost at the Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location and how?
Yes, you can rent a PO Box here. You can search availability and reserve one online, then complete the setup in person with valid ID.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though exact access hours may vary by location.
What nearby places can I visit before or after my trip to the Post Office?
You can visit SonRise Mobile Paintball for amusement and activities, or check out the Gloria Dei Lutheran Thrift Shop for clothing and goods nearby.
Are there nearby facilities for storage needs around the Post Office?
Yes, nearby self-storage facilities include Stor-All Storage Davie East and Public Storage if you need secure storage options.
What local transit or landmarks can help me find the Post Office?
The nearby US Post Office landmark and the United States Postal Service building itself can help direct you to the location at 3850 S University Dr.