Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3850 S University Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly a clerk named Melody, leading to a negative customer experience.
Staffing Issues
Customers reported long wait times and inadequate staffing, often with only one employee available to assist a long line of customers.
Facility Conditions
The post office was described as poorly maintained, with complaints about cleanliness and the overall atmosphere being unwelcoming.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating that experiences may vary.
MS
Mark Chin Sang
2 days ago
5.0
I accidentally stumbled into this post office after leaving one that closed at 5pm and I was unable to mail my package. I was so excited that this one closed at 6pm.
I was served by Raquel who was so professional and helpful. Service with a big Smile! Keep up the great work Raquel! This will be my post office from now on.
TT
Tony
Dec 18, 2025
1.0
Frigid attitudes. No one deserves such nasty attitudes projected towards them. When you visit your neighborhood post office you supposed to feel welcomed and not feel as if you're on a prison courtyard surrounded by killer's....
AA
Andres Arango
Dec 9, 2025
1.0
If I could give this post office zero stars I would gladly. They treat anybody with a question as if it were a burden on their job to answer politely.
I walked in with a small priority mail box that they provide and asked how much they would charge to mail to Tennessee. The reply couldn’t have been more demeaning and insulting..and once this employees was finished, she yells “NEXT!” And dismisses me.
No questions asked, no how can I help you send that parcel out.
Sad to see that a government entity such as the USPS employ such disrespectful and bitter people. Working there 30 years doesn’t give you the privilege to treat people like trash.
Better customer service could do you well..
Went down the street to FEDEX and was given the service I expected…asked me for the address and kindly printed, boxed and labeled the parcel for me.
Thank you for the help FEDEX, maybe USPS could learn to treat their customers WITH RESPECT.
Don’t waste your time coming to this post office unless you would like to leave aggravated, insulted and without anything delivered.
SM
Stephanie McKenna
Nov 29, 2025
1.0
Don't have change of address forms. Person at desk refused to change my address. Told me to call 1-800 number, which told me that the person working at the location was required by law to honor my change of address request with the documentation I had. Short staffed. One person working sat in a chair and watched as people were in line waiting. Terrible customer service. Staff needs to be fired. They don't deserve federal pay or benefits.
TF
Thea Forchunutone
Nov 18, 2025
1.0
I am filing a complaint against the Davie Post Office @ 3850 University Dr . Davie Fl. 33328
I have had numerous bad experiences with the clerks in the past ,but last and final visit to the Davie P.O has been the worst.
I filed an online claim for a damaged item and received a letter informing me to bring the item for inspection to my local post office. Once it was my turn in line, the clerk explained she didn’t handle the claim the clerk to her right (Melody)did. She passed the form I gave her to the other clerk and I stepped to her side, She yelled at me and said I am not ready for you. I tried to explain the other clerk told me to come here. I stepped away and waited about 10 mins for her to call me. Once I started explaining my reason for being there she said did you say you were the shipper of the broken item? I answered yes. She said your claim is no longer valid. I asked why she said the receiver needed to file the claim. This is not true. I left and called U.S.P.S customer service and they agreed. The clerk’s name is Melody . After I filed my complaint with U.S.P.S I received a call from the branch MGR Miss Dixon, she said come in and we will process the package. I get there and then told Melody is off until Friday to come back at 11am Friday. I get to the Davie Post Office at 11 am and Miss Dixon said Melody is busy and has to run to the bank and take a brake. I asked how long? And she said that she doesn’t know. She also said I have your number and will call you when she is able to help you. I told her I would wait in my car.
I decided to go to another post office because of the fear of Melody not handling my claim correctly in retaliation. It is now 3pm and Miss Dixon thinks I am still sitting in my car. It has now been 4 hrs.
, The Davie Branch needs to be investigated.
Melody need to be remove and not allowed to deal with customers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Davie, FL?
The United States Postal Service is located at 3850 S University Dr, Davie, FL 33328.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
How much does a passport photo cost at the Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location and how?
Yes, you can rent a PO Box here. You can search availability and reserve one online, then complete the setup in person with valid ID.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though exact access hours may vary by location.
What nearby places can I visit before or after my trip to the Post Office?
You can visit SonRise Mobile Paintball for amusement and activities, or check out the Gloria Dei Lutheran Thrift Shop for clothing and goods nearby.
Are there nearby facilities for storage needs around the Post Office?
Yes, nearby self-storage facilities include Stor-All Storage Davie East and Public Storage if you need secure storage options.
What local transit or landmarks can help me find the Post Office?
The nearby US Post Office landmark and the United States Postal Service building itself can help direct you to the location at 3850 S University Dr.