The UPS Store

4.1
195 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0520 in Davie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of University & Griffin Inside Publix Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
4611 S University, Davie, FL
33328, United States

Hours

Reviews

4.1
195 reviews
5 stars
146
4 stars
2
3 stars
2
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Sue, Liz, and Riko.

Employee Performance

While most employees received positive feedback, there were complaints about a few staff members being rude or unprofessional, particularly one with blue contacts.

Efficiency

Customers frequently noted the quick service and efficiency of the store, making it a preferred location for shipping and returns.

Store Environment

The store was described as clean, well-organized, and welcoming, contributing to a positive customer experience.

Overall Satisfaction

Despite some negative experiences, the majority of reviews reflected high satisfaction, with many customers expressing a desire to return.
  • GD
    Gregory Dahl
    Nov 17, 2025
    5.0
    I can't say enough about Sue the manager and entire staff. Without all of the gritty details, Sue was able to help me with a turntable damage claim caused by UPS from an audio repair shop. I shipped a new turntable to an audio tech, Model: 1-AD07US01, H005 to repair the sound. After receiving it back, I found the product damaged on the corner veneer. The audio tech indicated that it was shipped properly, and I also witnessed the same. The damaged goods suffered severe mutilation on the top of the base which was totally visible for to all to see. I was on the phone with UPS and spoke with 7 CSR's, none of which would help me. They passed me around like an old shoe. Furthermore, I was unable to submit a claim out of my on-line portal. The form after repeated attempts would not allow me to complete the process. Sue proved to me that there is still hope at a large corporation to get help when it is desperately needed. I place her on a pedestal and will never forget her for going way outside the norm to help me. Thank you!
  • MD
    Mary Ann Dearmas
    Oct 22, 2025
    5.0
    So there’s an employee at the store that is totally worthless . His name is Devin. Came in on a Saturday just before 4 o’clock. He was not happy about that of course was helping another Customer and myself. I was sending my grandson an iPhone 17 in a package. The other person was returning things to Amazon. He Gave the other person my label my daughter received the gentleman’s package and my iPhone package is somewhere in Amazon and hopefully it gets returned. I was at the store today Sue the manager is an amazing person And was very helpful and trying to help me resolve this problem. In the meantime, Devin decided to tell me to be realistic as he looks at me with his left eyebrow half shaven And then gave me a smirk in front of the manager. I hope they fire him. The only reason I gave it A five star is because of Sue! Make sure you watch him put your labels on your package before you leave cause he’ll hand you the receipt and then does the label after you receive your receipt, beware of him!!!!!!!!! Totally useless otherwise the store is an amazing place to go if you have to ship anything Or return items. Make sure he puts the label on your package…watch him!!!!!!!!!! Or you can go through what I’m going through trying to get my package back. Not fun.
  • CM
    Carlos Mendoza
    Oct 2, 2025
    5.0
    Quick service.
  • JW
    Jessica Walker
    Sep 20, 2025
    5.0
    Liz was amazing!!! Went above and beyond!!!!!!
  • KS
    Kareem Spinner
    Aug 31, 2025
    5.0
    Liz and Sue were awesome! Thank you for the great experience i will be back 100%

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Davie offer?

The UPS Store #0520 in Davie offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.