United States Postal Service

2.0
361 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1 South Blvd E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 South Blvd E, Davenport, FL
33837, United States

Hours

Reviews

2.0
361 reviews
5 stars
76
4 stars
12
3 stars
7
2 stars
9
1 star
257

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with mail and package deliveries, including missing items, misdeliveries, and packages marked as 'vacant'.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional, leading to frustration among customers.

Communication Problems

Customers frequently noted difficulties in reaching the post office by phone, with many calls going unanswered and no effective communication regarding issues.

Staffing and Wait Times

Reviews indicated that the location is often understaffed, resulting in long wait times and inadequate service during busy periods.

Positive Experiences

Despite the negative feedback, some customers mentioned positive interactions with specific staff members who provided helpful and courteous service.
  • WS
    Wanda Sims
    4 days ago
    1.0
    Stopped in and there was a handwritten message on the door saying they were closed because internet was down. No advisement of where else to go, estimate time of reopening. This is a government office, really.
  • DS
    Daniel Snelen
    Oct 29, 2025
    1.0
    I really don't know what else to do. For some unknown reason this particular branch of the usps has decided to not deliver mail from my banking institutions. Resulting in me being unable to access credit cards and payment methods needed to make vital purchases for my family. I've confirmed with the banks that my address is correct and even visited the post office in person to ask why this was happening. They have no idea why and the carrier is just sending them back for no reason. In each instance the banks (except for CitiBank, which is completely unhelpful) have immediately resolved the issue by resending the mail via FedEx, which worked without any issue whatsoever. Whoever is responsible for delivering mail to zip code 33837 needs to be investigated. This has become a major issue for my family. This has been happening for almost two years now. Please, just deliver the mail as it is addressed and stop sending it back. Thank you.
  • GD
    Giih Diniz
    Oct 21, 2025
    1.0
    pick up the damn phone
  • PT
    Pedro Torrealba
    Oct 1, 2025
    1.0
    I drove almost 30 minutes to this office and I saw how the door get it closed at 4:27pm, the person USPS worker from inside pointed me a clock on the wall and saying "its 4:30pm"... 1-3 minutes make a huge difference for a good customerservice.. I'm not saying that need to wait for a customer, I ready was there!, I also understand everyone can be tired at this time of the day after all day working, even customer that need just after work, drive to come to pickup a package and get all this..
  • EH
    Emmy Heathcock
    Sep 9, 2025
    1.0
    If I could give them zero stars I’d gladly do so. Our PO Box was never opened for TWO MONTHS we didn’t get mail. They sent everything back to the sender as well and most an important piece of certified mail. They never corrected a thing. Very horrible experience here. Spoke with literally every person and got excuse after excuse. They are awful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.