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United States Postal Service

2.1
(216 reviews)

Business Details

21 NW 1st Ave, Dania, FL
33004, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 21 NW 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
21 NW 1st Ave, Dania, FL
33004, United States

Hours

Reviews

2.1
216 reviews
5 stars
49
4 stars
8
3 stars
6
2 stars
6
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive.

Staffing Issues

Customers frequently reported long wait times due to understaffing, with only one employee available during busy hours.

Passport Services

Many customers expressed frustration with the passport application process, citing unprofessional behavior from staff and lack of necessary assistance.

Operational Hours

The post office was often reported as closed during business hours without notice, leading to customer dissatisfaction.

Mixed Experiences

While some customers had positive interactions with specific employees, these instances were overshadowed by the overall negative feedback.
  • AH
    Alicia Hernandez
    5 days ago
    1.0
    Horrible! Todo lo que mandes y envíes aquí desaparece. Todo lo que dicen los demás reviews es verdad. ¡NO VENGAS AQUÍ!
  • RE
    Racheli Eidelman
    Feb 24, 2026
    1.0
    Was told to wait and when I waited 2 hours they told me that I should have came and I missed my appointment and they don’t listen there terrible customer service bad attitude. Do NOT go worst experience with passports ever
  • XR
    Xiomara Ramos
    Feb 20, 2026
    1.0
    worst post office in the area dont come here they didn’t scan my packages ahen i drop it off and now i have to fallow a claim or call the cops for investigation dont come here. stolen package we handle the package to this person he didn’t scan the package and now package is lost or stolen
  • AD
    Andréw Dacuńa
    Feb 18, 2026
    1.0
    february 5 th my sister handle a package to this clerk with the glasses and didn’t scan my package bc he said he was having problem with the computer 📦and buyer never got his item and package disappeared we have to call the postal inspector to check camareras don’t leave this place if he don’t scan your package be really careful my package now is lost or stolen alert 🚨 ..
  • KB
    Katelyn Barnson
    Feb 9, 2026
    1.0
    Do not book an appt here. Me and my bf showed up for ours at 2:00 just to be told they were closed until 3:30 because “he was taking his lunch break”. Me and my bf both work full time and cannot do passports any other time making this extremely stressful for us both. Under no circumstances should you try with this place, it’s ridiculous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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