Staples

4.0
300 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cutler Bay, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
18591 South Dixie Highway, Cutler Bay, FL
33157, United States

Hours

Reviews

4.0
300 reviews
5 stars
179
4 stars
51
3 stars
11
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being helpful and friendly, while others report rude and unhelpful behavior from both employees and management.

Product Availability

Customers appreciate the wide selection of products and the availability of office supplies, though some mention issues with stock levels, particularly for ink supplies.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience.

Efficiency

While many customers report quick service and efficient checkout, others express frustration with long wait times and slow assistance, particularly in the copy and print department.

Pricing

Some customers find prices competitive and reasonable, while others feel certain items are overpriced compared to competitors.
  • RC
    Rick Cotto
    2 days ago
    1.0
    I’m genuinely baffled at how poorly staffed this location is. Only one employee to manage both check out and Amazon returns while another just walks out of the store mid rush. That’s incredibly unprofessional and sets a terrible example for where these employee’s priorities are. I have never liked shopping at this particular location, and can only hope that whoever is in charge can start caring about how this store runs before they get fired for consistently allowing poor behavior to run rampant.
  • WJ
    Wendy Jones
    Nov 12, 2025
    1.0
    Short staff, literaly one person doing everything. To drop off a box 45min
  • VM
    Vanessa Michaels
    Nov 11, 2025
    1.0
    Terrible customer service. There are not enough people to work. The lines are out the door. Don’t go there.
  • JD
    Jack Dorsey
    Nov 9, 2025
    1.0
    1 person to handle both the amazon returns and customers checking out. She has to go back and forth taking care of both sides. No other help, despite other employees just lounging around. Manager will soon be fired, I've already reported this issue to corporate.
  • DK
    Doug Kirk
    Oct 7, 2025
    5.0
    Ordering on line was easy and the pick up time was minimal. The store staff were excellent in answering any questions I had regarding the other items I purchased in the store.

Frequently Asked Questions About Staples

What services does Staples in Cutler Bay, FL offer?

Staples offers printing, shipping, technology, travel, and recycling services, along with various products essential for working and learning.

What are the store hours for Staples in Cutler Bay?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.