The UPS Store

4.5
139 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6065 in Crystal River offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 44 & Hwy 486 In The Publix Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
6752 W Gulf-To-Lake Hwy, Crystal River, FL
34429, United States

Hours

Reviews

4.5
139 reviews
5 stars
114
4 stars
7
3 stars
1
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, although there were a few reports of rudeness from specific employees.

Efficiency

Many reviews highlighted the quick service and efficient handling of tasks, especially during busy periods.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a positive customer experience.

Mixed Experiences

While most feedback was positive, some customers reported negative interactions and issues with specific services, indicating inconsistency in service quality.
  • JM
    James Morgan
    1 day ago
    1.0
    Last time I use UPS to ship anything. I went in this store and needed to ship a product back to the manufacturer for a repair. The guy at the counter asked what was in the box, and I told him it was a scope. He then said that they can't ship gun parts. The other lady behind the counter who lacked intelligence said maybe try a gun store... Yes, let me ask a gun store to ship a scope for me... It's a non-FFL item and can be shippped by any means without signature
  • RK
    Rick K
    1 day ago
    1.0
    The worst experience ever! Saturday I went to this store just before closing and they were going to charge me to print a label and for a box from Amazon. As Jennifer (manger) was measuring the box of product to sell me another box for it to go in, I told them I would go home to get the box from Amazon. Sunday I arrived at store with box and she (Jennifer, manager) told me she will charge me for taping ($3) and Label ($3). I told her I would tape the box and went out to car and taped it shut. Going back in with label up on cell phone, Jennifer tells me I’ll have to email the label to the store. When I could not do this she told me I need to be on their Wi-fi. I needed a password to get on their WiFi and it was extra long. I was there for about 20 minutes and they charged me for the label to send the product back. Jennifer acted like this is normal and I saw it as very bad customer service. When I was in this place before, they scanned the label from the picture I provided. It is a place I will not return
  • IR
    Ir Relevant
    Dec 31, 2025
    1.0
    Tried to send a package back to sender which was verizon .. they told me couldn't except it that I had too wait for a delivery driver or find one driving around and give it back to the driver. Absolute non sense.
  • LD
    L D
    Dec 19, 2025
    5.0
    Although the line was long (it's Christmas gift season), it went quickly. It's always sooo easy to ship from this store. The employees are great, kind and patient. Brandon is fantastic!
  • CB
    Christine Berger
    Dec 15, 2025
    2.0
    Usually very helpful but there is one older lady there that has been very abrupt on several occasions. I ask for help and she is sarcastic; I don’t appreciate her attitude and will get her name and report her to corporate next time.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Crystal River offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.