The UPS Store

3.9
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6577 in Crestview offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2260 S Ferdon Blvd, Crestview, FL
32536, United States

Hours

Reviews

3.9
136 reviews
5 stars
95
4 stars
5
3 stars
1
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees going above and beyond to assist.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude staff and poor customer interactions, indicating inconsistency in service quality.

Efficiency

Customers frequently noted the quick service and efficiency of the store, even during busy times, which contributed to a positive overall experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding shipping costs and additional fees for packaging materials.
  • JS
    Jennie Swan
    2 days ago
    4.0
    I have never had a problem until today. I completely understand if my item cannot be mailed but the conversation I had with one of the workers where I was repeatedly cut off with her saying the same thing multiple times left me with a negative attitude. Any other time everyone is perfect and gets things done quickly!
  • MA
    Matthew Andrew
    5 days ago
    4.0
    Fast & efficient service; but beware... The employees (at least one in particular) are slick! I paid with a credit card and was prompted by the employee to push the green "yes" button. I didn't stop to think about it and did what I was instructed to do, then realized I had just rounded-up the balance for some type of donation. I'm happy to help when I can, but when pinching pennies to survive, this tactic is deceptive and unethical.
  • CV
    Claira Varcoe-Jeffery
    Dec 10, 2025
    5.0
    I usually have a good experience every time I come in here but specifically today while I was mailing Christmas gifts to family it was excellent service. I am not sure what the young man’s name was but he was so kind and patient, he explained things clearly and was so understanding throughout the process. I was mailing Christmas gifts to my family in Canada and he did his best to get everything correct, he explained policy and process in a clear manner and although it was time consuming, he was such a great spirit. He made sure the gifts I sent would arrive to my family in a relatively inexpensive and quickest way possible. I don’t usually use USPS because it can be fairly expensive and if they pass off to Canada Post it is going to be even more drawn out. At least if UPS delivers I know that my packages will be handled with care and arrive within a reasonable time frame.
  • SH
    sandi henderson
    Nov 11, 2025
    5.0
    The staff is always so nice and helpful
  • DR
    Diane Reinard
    Oct 22, 2025
    5.0
    Today we were making an international mailing and without the help of Zaniya and Isaiah at store 6577 in Crestview, Fl. , we never would have been able to do it. They helped with tariff codes, content description and everything we needed to get our package deliverable. They were patient and kind and gave us the very best customer service. We send kudos to them and appreciate all they did for us. Richard and Diane Reinard.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Crestview?

The UPS Store in Crestview is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.